How to extract the hangout user email id

Hi i have integrate my chat-bot with hangout. Now i want to extract the user email id for creating the ticket. I have found the documenation as shown in the link But i dont know how to use the extract function. SO any help will be greatly appriciated.

I am able to do now. i just need to modify the extract_sender function.

Glad to know you solved it on your own :slight_smile:

It would be great if you could share your code for future readers and mark it as solution :slight_smile: