How can we “Send a message to the client based on a template inside custom action?

how can we “Send a message to the client based on a template inside custom action ?

Hi @faiza_conte. The method that sends the message back to the client is called dispatcher.utter_message('message to send')

You can also have templates defined in your domain file and simply specify that template to be sent to the user. For example:

dispatcher.utter_message(template = “utter_send_message”)

Thank you so much…j have another question and is there a model for extracting name…duckling can not extract name Is there other model for extracting name??

For extracting names you could try a SpaCy component and specifying the dimension “PERSON”, just like in this example: Reaching Out to the User. That should help improve the entity extraction performance.

Thank you so much …I see the reminder…but assume am using other channel like webchat where I integrate rasa with my website that has wedge…then how will the reminder send reminder…only inside the webchat or other way??