How can I set time remind to ask customer want to continue fill Form Actions?

As my Topic, please help me to solve this problem.I want to bot ask customer " Do you want to continue" when after customer not interacted 5 minutes. Example: Customer: 5 Pepsi Bot: Yes. Please give me name? Customer: ABC Bot: Please give me address? Customer: (no interactes 5 minutes) Bot: Do you want to continue? *** If customer say " Yes", form will continue *** If customer say " No", form will closed Many thanks

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You can use reminders for this. One note about reminders is that they are saved in memory so if the Rasa server is restarted, the reminders are lost.

Greg

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