i am just making a simple bot on online order system.how can i hold the action until user give the right order number in case of order cancel.if users give the invalid number they must get three chance to give order number. in case what should i use. please suggest me as soon as possible. suppose any user wants to cancel his order.the bot ask for order number but it is not valid.and the bot comes out of that action. user must get three chance to give the right answer for that what should i use. example: user: cancel my order bot : please give your order number user: my order number is ab1234 ###after searching in the database bot : this is not a valid order number. please give me the valid order number. user: ab3465 bot: sorry i am unable to understand ### giving reply through default action
in above example i just want that the bot does not use fallback actions it takes order number and again search in the database.