I am making a voicebot with ASR as front end. I want to have a more finer control on the flow of conversation in rasa bot. Rules and stories are helping to some extent, but my requirement is, for eg -
If customer is silent ( a ’ silence’ keyword is passed as input in such cases ) in first question / second question, then the bot should directly go to third question
Basically, i want to control bot response in exceptional situations by the use of response serial number. Is there any way to achieve it in rasa ?