Hi all, I was working on my first chatbot using rasa. How can I enable an out of scope intent if the confidence level of the model is low say less than 60%?
I think what you are looking for is the Fallback Classifier. You can tune the confidence threshold to 60% by adding the following component to the NLU pipeline in your config.yml file:
pipeline: # other components - name: FallbackClassifier threshold: 0.6
Thanks, @kearnsw for the help.