Handle chitchat in FormAction

Rasa Open Source
1

Dears, I am working on FormAction, in happy path it’s working very well, but when chitchat come, the bot not responding using utter_chitchat.

here is my stories

## request task unhappy path 1
  * greet
     - utter_greet
  * request_tasks
    - utter_request_task
    - tasks_form
    - form{"name": "tasks_form"}
  * chitchat
    - utter_chitchat
    - tasks_form
    - slot{"requested_slot": "finish_date"}
    - form{"name": null}
  * thankyou
    - utter_goodbye

## request task unhappy path 1
  * greet
     - utter_greet
  * request_tasks
    - utter_request_task
    - tasks_form
    - form{"name": "tasks_form"}
  * accept
  * chitchat
    - utter_chitchat
    - tasks_form
    - slot{"requested_slot": "finish_date"}
    - form{"name": null}
  * thankyou
    - utter_goodbye    

## request task unhappy path 1
  * greet
     - utter_greet
  * request_tasks
    - utter_request_task
    - tasks_form
    - form{"name": "tasks_form"}
  * chitchat
    - utter_chitchat
    - tasks_form
    - slot{"requested_slot": "finish_date"}
    - form{"name": null}
  * thankyou
    - utter_goodbye    

## request task very unhappy path 1
  * greet
      - utter_greet
  * request_tasks
      - utter_request_task
      - tasks_form
      - form{"name": "tasks_form"}
  * chitchat
      - utter_chitchat
      - tasks_form
      - slot{"requested_slot": "finish_date"}
  * chitchat
      - utter_chitchat
      - tasks_form
      - slot{"requested_slot": "finish_date"}
  * chitchat
      - utter_chitchat
      - tasks_form
      - slot{"requested_slot": "finish_date"}
      - form{"name": null}
  * thankyou
      - utter_goodbye

in help in this issue. Thanks

2

@akelad help please

3

Hi @mohocp have you defined the utter_chitchat template? And retrained your model since adding this chitchat path? Also what does your FormAction look like?