Getting Mongodb connection error

I am using below environment.

[root@ip-10-5-100-60 test]# rasa --version Rasa Version : 2.2.4 Rasa SDK Version : 2.2.0 Rasa X Version : None Python Version : 3.8.5 Operating System : Linux-4.14.114-105.126.amzn2.x86_64-x86_64-with-glibc2.2.5 Python Path : /usr/bin/python3.8

[root@ip-10-5-100-60 test]# rasa run --enable-api -p 8081

[2021-01-22 15:48:36 +0530] [7520] [ERROR] Experienced exception while trying to serve Traceback (most recent call last): File “/usr/local/lib/python3.8/site-packages/sanic/app.py”, line 1129, in run serve(**server_settings) File “/usr/local/lib/python3.8/site-packages/sanic/server.py”, line 888, in serve trigger_events(before_start, loop) File “/usr/local/lib/python3.8/site-packages/sanic/server.py”, line 696, in trigger_events loop.run_until_complete(result) File “uvloop/loop.pyx”, line 1456, in uvloop.loop.Loop.run_until_complete File “/usr/local/lib/python3.8/site-packages/rasa/core/run.py”, line 255, in load_agent_on_start _tracker_store = TrackerStore.create(endpoints.tracker_store, event_broker=_broker) File “/usr/local/lib/python3.8/site-packages/rasa/core/tracker_store.py”, line 118, in create return _create_from_endpoint_config(obj, domain, event_broker) File “/usr/local/lib/python3.8/site-packages/rasa/core/tracker_store.py”, line 1205, in _create_from_endpoint_config tracker_store = MongoTrackerStore( File “/usr/local/lib/python3.8/site-packages/rasa/core/tracker_store.py”, line 551, in init self._ensure_indices() File “/usr/local/lib/python3.8/site-packages/rasa/core/tracker_store.py”, line 560, in _ensure_indices self.conversations.create_index(“sender_id”) File “/usr/local/lib64/python3.8/site-packages/pymongo/collection.py”, line 1995, in create_index self.__create_index(keys, kwargs, session, **cmd_options) File “/usr/local/lib64/python3.8/site-packages/pymongo/collection.py”, line 1881, in __create_index with self._socket_for_writes(session) as sock_info: File “/usr/lib64/python3.8/contextlib.py”, line 113, in enter return next(self.gen) File “/usr/local/lib64/python3.8/site-packages/pymongo/mongo_client.py”, line 1221, in _get_socket with server.get_socket( File “/usr/lib64/python3.8/contextlib.py”, line 113, in enter return next(self.gen) File “/usr/local/lib64/python3.8/site-packages/pymongo/pool.py”, line 1138, in get_socket sock_info.check_auth(all_credentials) File “/usr/local/lib64/python3.8/site-packages/pymongo/pool.py”, line 712, in check_auth auth.authenticate(credentials, self) File “/usr/local/lib64/python3.8/site-packages/pymongo/auth.py”, line 564, in authenticate auth_func(credentials, sock_info) File “/usr/local/lib64/python3.8/site-packages/pymongo/auth.py”, line 539, in _authenticate_default return _authenticate_scram(credentials, sock_info, ‘SCRAM-SHA-1’) File “/usr/local/lib64/python3.8/site-packages/pymongo/auth.py”, line 263, in _authenticate_scram res = sock_info.command(source, cmd) File “/usr/local/lib64/python3.8/site-packages/pymongo/pool.py”, line 603, in command return command(self.sock, dbname, spec, slave_ok, File “/usr/local/lib64/python3.8/site-packages/pymongo/network.py”, line 165, in command helpers._check_command_response( File “/usr/local/lib64/python3.8/site-packages/pymongo/helpers.py”, line 159, in _check_command_response raise OperationFailure(msg % errmsg, code, response) pymongo.errors.OperationFailure: Authentication failed. Traceback (most recent call last): File “/usr/local/bin/rasa”, line 8, in sys.exit(main()) File “/usr/local/lib/python3.8/site-packages/rasa/main.py”, line 116, in main cmdline_arguments.func(cmdline_arguments) File “/usr/local/lib/python3.8/site-packages/rasa/cli/run.py”, line 90, in run rasa.run(**vars(args)) File “/usr/local/lib/python3.8/site-packages/rasa/run.py”, line 52, in run rasa.core.run.serve_application( File “/usr/local/lib/python3.8/site-packages/rasa/core/run.py”, line 221, in serve_application app.run( File “/usr/local/lib/python3.8/site-packages/sanic/app.py”, line 1129, in run serve(**server_settings) File “/usr/local/lib/python3.8/site-packages/sanic/server.py”, line 888, in serve trigger_events(before_start, loop) File “/usr/local/lib/python3.8/site-packages/sanic/server.py”, line 696, in trigger_events loop.run_until_complete(result) File “uvloop/loop.pyx”, line 1456, in uvloop.loop.Loop.run_until_complete File “/usr/local/lib/python3.8/site-packages/rasa/core/run.py”, line 255, in load_agent_on_start _tracker_store = TrackerStore.create(endpoints.tracker_store, event_broker=_broker) File “/usr/local/lib/python3.8/site-packages/rasa/core/tracker_store.py”, line 118, in create return _create_from_endpoint_config(obj, domain, event_broker) File “/usr/local/lib/python3.8/site-packages/rasa/core/tracker_store.py”, line 1205, in _create_from_endpoint_config tracker_store = MongoTrackerStore( File “/usr/local/lib/python3.8/site-packages/rasa/core/tracker_store.py”, line 551, in init self._ensure_indices() File “/usr/local/lib/python3.8/site-packages/rasa/core/tracker_store.py”, line 560, in _ensure_indices self.conversations.create_index(“sender_id”) File “/usr/local/lib64/python3.8/site-packages/pymongo/collection.py”, line 1995, in create_index self.__create_index(keys, kwargs, session, **cmd_options) File “/usr/local/lib64/python3.8/site-packages/pymongo/collection.py”, line 1881, in __create_index with self._socket_for_writes(session) as sock_info: File “/usr/lib64/python3.8/contextlib.py”, line 113, in enter return next(self.gen) File “/usr/local/lib64/python3.8/site-packages/pymongo/mongo_client.py”, line 1221, in _get_socket with server.get_socket( File “/usr/lib64/python3.8/contextlib.py”, line 113, in enter return next(self.gen) File “/usr/local/lib64/python3.8/site-packages/pymongo/pool.py”, line 1138, in get_socket sock_info.check_auth(all_credentials) File “/usr/local/lib64/python3.8/site-packages/pymongo/pool.py”, line 712, in check_auth auth.authenticate(credentials, self) File “/usr/local/lib64/python3.8/site-packages/pymongo/auth.py”, line 564, in authenticate auth_func(credentials, sock_info) File “/usr/local/lib64/python3.8/site-packages/pymongo/auth.py”, line 539, in _authenticate_default return _authenticate_scram(credentials, sock_info, ‘SCRAM-SHA-1’) File “/usr/local/lib64/python3.8/site-packages/pymongo/auth.py”, line 263, in _authenticate_scram res = sock_info.command(source, cmd) File “/usr/local/lib64/python3.8/site-packages/pymongo/pool.py”, line 603, in command return command(self.sock, dbname, spec, slave_ok, File “/usr/local/lib64/python3.8/site-packages/pymongo/network.py”, line 165, in command helpers._check_command_response( File “/usr/local/lib64/python3.8/site-packages/pymongo/helpers.py”, line 159, in _check_command_response raise OperationFailure(msg % errmsg, code, response) pymongo.errors.OperationFailure: Authentication failed.

When i was running same code in window on my local machine running fine. On Linux its giving above error.

Can anyone suggest to rectify this error ?

Thanks!

Probably not the right forum for debugging Mongo. Also, you would need to format the code in you post for anyone to want to read it.