FormAction not calling utter_ask

I created a slot filling FormAction but its not calling utter_ask templates, any help?? when this action get called it just print utter_submit.

class RatingsForm(FormAction):

def name(self):
   # type: () -> Text
    """Unique identifier of the form"""

    return "rate_form"

def required_slots(tracker: Tracker) -> List[Text]:
    """A list of required slots that the form has to fill"""

    return ["ratings", "ratings_comments"]

def submit(self,
           dispatcher: CollectingDispatcher,
           tracker: Tracker,
           domain: Dict[Text, Any]) -> List[Dict]:
    """Define what the form has to do
        after all required slots are filled"""

    # utter submit template
    dispatcher.utter_template('utter_submit', tracker)
    return []

def slot_mapping(self):
    # type: () -> Dict[Text: Union[Text, Dict, List[Text, Dict]]]
    """A dictionary to map required slots to
    - an extracted entity
    - intent: value pairs
    - a whole message
    or a list of them, where the first match will be picked"""

    return {"ratings": self.from_entity(entity="CARDINAL",

and you have utter_ask_ratings and utter_ask_ratings_comments in your domain file under templates correct? Just double checking…