Hello, I had been implementing an utterance that requires a free text as input, without an intent/entity recognition, and has to be caught as a slot. However, in the same utterance, if the user requires an example, I would like to direct the conversation by first providing an example which can be reached by clicking a button. Is there a way I could strategise this? I am not using forms as Forms as an action will be persisting and I would as well want the flexibility of going to the example if needed and coming back to the free text response. Thanks in advance.

Hi @labeebee , what you can do is use the from_text slot mapping to capture any free text into a slot value. If you create an intent that captures when the user is asking for an example, e.g. ask_example, you can use the not_intent parameter to have it handoff to a rule. # domain.yml forms: my_form: my_slot: - type: from_text not_intent: ask_example # rules.yml rules: - rule: give an example steps: - intent: ask_example - action: utter_example

Hey Ben, when I tried this, I am getting a action_execution_rejected, which I believe is a default action. Why would that be?

If the intent triggered is defined as a not_intent, then that would correspond to expected behavior. Is the associated rule with that intent getting triggered properly here?

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labeebee (Labeeb Ibrahim) June 7, 2021, 7:47am 3

Thank you Ben. Let me see if this works. What I did was to implement a custom action instead and make not a form at all. But this sounds the best approach.

Regards, Labeeb

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