Error. return template_key.split(UTTER_PREFIX)[1] or list index out of range?

Hey there,

I am struggling with an issue. Building a bot that started to have some different NLU files. Right know it is very much a FAQ bot. But I am struggling with some errors that I can’t find my way around. Maybe someone in the community have an idea what the problem is. Here is my issue.

(.envrasa) (base) mo@mo bot % rasa shell nlu

2021-03-30 19:13:02 INFO rasa.model - Loading model models/20210330-165815.tar.gz… /Users/mo/Rasa/.envrasa/lib/python3.8/site-packages/rasa/utils/train_utils.py:96: FutureWarning: loss_type=softmax is deprecated. Please update your configuration file to useloss_type=cross_entropy instead. (will be removed in 3.0.0) rasa.shared.utils.io.raise_deprecation_warning( /Users/mo/Rasa/.envrasa/lib/python3.8/site-packages/rasa/utils/train_utils.py:558: UserWarning: constrain_similarities is set to False. It is recommended to set it to True when using cross-entropy loss. It will be set to True by default, Rasa Open Source 3.0.0 onwards. rasa.shared.utils.io.raise_warning( /Users/mo/.envrasa/lib/python3.8/site-packages/rasa/utils/train_utils.py:531: UserWarning: model_confidence is set to softmax. It is recommended to try using model_confidence=linear_norm to make it easier to tune fallback thresholds. rasa.shared.utils.io.raise_warning( NLU model loaded. Type a message and press enter to parse it. Next message: vat slänger jag mitt tegel? Traceback (most recent call last): File “/Users/mo/Rasa/.envrasa/bin/rasa”, line 10, in sys.exit(main()) File “/Users/mo/Rasa/.envrasa/lib/python3.8/site-packages/rasa/main.py”, line 116, in main cmdline_arguments.func(cmdline_arguments) File “/Users/mo/Rasa/.envrasa/lib/python3.8/site-packages/rasa/cli/shell.py”, line 89, in shell_nlu rasa.nlu.run.run_cmdline(nlu_model) File “/Users/mo/Rasa/.envrasa/lib/python3.8/site-packages/rasa/nlu/run.py”, line 36, in run_cmdline result = interpreter.parse(message) File “/Users/mo/Rasa/.envrasa/lib/python3.8/site-packages/rasa/nlu/model.py”, line 453, in parse component.process(message, **self.context) File “/Users/mo/Rasa/.envrasa/lib/python3.8/site-packages/rasa/nlu/selectors/response_selector.py”, line 443, in process self._resolve_intent_response_key(label) or label[INTENT_NAME_KEY] File “/Users/mo/Rasa/.envrasa/lib/python3.8/site-packages/rasa/nlu/selectors/response_selector.py”, line 397, in _resolve_intent_response_key search_key = util.template_key_to_intent_response_key(key) File “/Users/mo/Rasa/.envrasa/lib/python3.8/site-packages/rasa/shared/nlu/training_data/util.py”, line 146, in template_key_to_intent_response_key return template_key.split(UTTER_PREFIX)[1] IndexError: list index out of range

(.envrasa) (base) mo@mo bot % rasa --version
Rasa Version : 2.4.3 Rasa SDK Version : 2.4.1 Rasa X Version : 0.34.0 Python Version : 3.8.2 Operating System : macOS-11.2.3-x86_64-i386-64bit Python Path : /Users/mo/Rasa/.envrasa/bin/python3

Any suggestions??

Thanks, /Magnus

Did you find a solution to it? I am facing the same issue.

@gaushh I just started a new virtual environment and it seemed to have solved itself. No good solution.