Error: Rasa Api integration

Hello everyone, i am trying to create a rasa project where user will login through bot using a login api which will take username and password as input simultaneously and once user is logged in they can create ticket or view ticket status using api as well. The problem which i am facing is i cannot figure out my api response because once i pass username and password i am not getting the desired response, it will be really helpful if anyone can help me out please. PS: in very urgent need of help