@Richa Please share your solution if you got time for others.
So the solution is, we can’t add the identical story in both stories.yml and rules.yml. Double sure using rasa test command.
And do check the in influence_conversation value which we are setting up for slots in config.yml file. If influence_conversation = false then stories action can’t change.
So in my case, i have made the influence_conversation = false but the slot actions was different for different stories so the model was getting confused, hence i have altered the value of influence_conversation = true.
Thanks
@Richa Thanks Richa, on above post if you able to see solution click on this and it will show the green tick on your above post. Good Luck!