Error arising named rasa.utils.endpoints.ClientResponseError: 500, Internal Server Error

# my input Your input → I have headache, fever and high body tempareture

2023-06-11 17:38:39 ERROR    rasa.core.processor  - Encountered an exception while running action 'action_get_diagnosis'.Bot will continue, but the actions events are lost. Please check t
he logs of your action server for more information.
Traceback (most recent call last):
  File "c:\users\ritwik ganguly\pycharmprojects\chatbot development ritwik\chatbot\lib\site-packages\rasa\core\actions\action.py", line 770, in run
    response: Any = await self.action_endpoint.request(
  File "c:\users\ritwik ganguly\pycharmprojects\chatbot development ritwik\chatbot\lib\site-packages\rasa\utils\endpoints.py", line 175, in request
    raise ClientResponseError(
rasa.utils.endpoints.ClientResponseError: 500, Internal Server Error, body='b'{"error":"\'diagnosis\'","request_body":{"next_action":"action_get_diagnosis","sender_id":"9236d36a3e5c4ca4b2
d343bc903a0465","tracker":{"sender_id":"9236d36a3e5c4ca4b2d343bc903a0465","slots":{"session_started_metadata":null},"latest_message":{"intent":{"name":"inform_symptoms","confidence":0.999
9521970748901},"entities":[],"text":"I have headache, fever and high body tempareture","message_id":"24cbbd74004e4a4cb8b932ed36b76628","metadata":{},"text_tokens":[[0,1],[2,6],[7,15],[17,
22],[23,26],[27,31],[32,36],[37,48]],"intent_ranking":[{"name":"inform_symptoms","confidence":0.9999521970748901},{"name":"question_disease","confidence":1.690081444394309e-5},{"name":"bo
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dence":3.1742397368361708e-6},{"name":"give_time","confidence":2.4167050014511915e-6},{"name":"intro_love","confidence":1.9450035324553028e-6},{"name":"intro_cute","confidence":1.91209369
4045325e-6},{"name":"thanks","confidence":1.6461567611258943e-6}],"response_selector":{"all_retrieval_intents":[],"default":{"response":{"responses":null,"confidence":0.0,"intent_response
_key":null,"utter_action":"utter_None"},"ranking":[]}}},"latest_event_time":1686485317.1641784,"followup_action":null,"paused":false,"events":[{"event":"action","timestamp":1686485183.712
9703,"metadata":{"model_id":"c91b13ead2974dde8381fd304e46d34c","assistant_id":"20230605-110419-isochoric-duplex"},"name":"action_session_start","policy":null,"confidence":1.0,"action_text
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c-duplex"}},{"event":"action","timestamp":1686485183.7129703,"metadata":{"model_id":"c91b13ead2974dde8381fd304e46d34c","assistant_id":"20230605-110419-isochoric-duplex"},"name":"action_li
sten","policy":null,"confidence":null,"action_text":null,"hide_rule_turn":false},{"event":"user","timestamp":1686485184.1915748,"metadata":{"model_id":"c91b13ead2974dde8381fd304e46d34c","
assistant_id":"20230605-110419-isochoric-duplex"},"text":"hi","parse_data":{"intent":{"name":"greet","confidence":0.9991430044174194},"entities":[],"text":"hi","message_id":"c0d5ef2d24674
6a29e178c33e5974be3","metadata":{},"text_tokens":[[0,2]],"intent_ranking":[{"name":"greet","confidence":0.9991430044174194},{"name":"question","confidence":0.00039854252827353776},{"name"
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{"name":"intro_cute","confidence":2.183843207603786e-5}],"response_selector":{"all_retrieval_intents":[],"default":{"response":{"responses":null,"confidence":0.0,"intent_response_key":nul
l,"utter_action":"utter_None"},"ranking":[]}}},"input_channel":"cmdline","message_id":"c0d5ef2d246746a29e178c33e5974be3"},{"event":"user_featurization","timestamp":1686485184.2008317,"met
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17,"metadata":{"model_id":"c91b13ead2974dde8381fd304e46d34c","assistant_id":"20230605-110419-isochoric-duplex"},"name":"utter_greet","policy":"RulePolicy","confidence":1.0,"action_text":n
ull,"hide_rule_turn":false},{"event":"bot","timestamp":1686485184.2008317,"metadata":{"utter_action":"utter_greet","model_id":"c91b13ead2974dde8381fd304e46d34c","assistant_id":"20230605-1
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"event":"action","timestamp":1686485184.2105737,"metadata":{"model_id":"c91b13ead2974dde8381fd304e46d34c","assistant_id":"20230605-110419-isochoric-duplex"},"name":"action_listen","policy
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ant_id":"20230605-110419-isochoric-duplex"},"text":"you are cute","parse_data":{"intent":{"name":"intro_cute","confidence":0.9971616268157959},"entities":[],"text":"you are cute","message
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86485243.1882968,"metadata":{"model_id":"c91b13ead2974dde8381fd304e46d34c","assistant_id":"20230605-110419-isochoric-duplex"},"name":"action_listen","policy":"RulePolicy","confidence":1.0
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"},{"text":"is this helpful??"},{"text":"Did you get the cure of your symptoms??"}],"utter_happy":[{"text":"Great, carry on!, tell me if you have any other problem"}],"utter_goodbye":[{"t
ext":"Goodbye, see you soon!"},{"text":"Come back!! Again and find your solution in Healthcare"},{"text":"Goodbye, take care!!!"}],"utter_thanks":[{"text":"No issues mate, We are here to
help."}],"utter_iamabot":[{"text":"I am Risa, powered by Rasa and made with love by \'The Skill Prodigies\'. "}],"utter_name":[{"text":"Hey dear, Risa Here, Made by the team \'THE SKILL P
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 your 3 to 4 symptoms of your problem again"},{"text":"Can your repeat your problems, I will try to find the best solution again"},{"text":"Sorry!!! for the inconvenience caused, please t
ell me your problem again."}],"utter_unhappy":[{"text":"Don\'t worry tell me your symptoms, I will find the solution."},{"text":"Don\'t lose hope, Risa is ready for your service","image":
"https:\\/\\/dkk4qeqny48s0.cloudfront.net\\/wp-content\\/uploads\\/2019\\/02\\/chatbot_blog-1.jpg"}],"utter_bot":[{"text":"I am a Healthcare Chatbot developed by team \'The Skill Prodigie
s\', Always for your service, how can I help you."},{"text":"I am Risa, Your virtual healthcare bot, How can I help you out."}],"utter_challenge":[{"text":"Sorry, if I have said somthing
wrong, I only can help you at the healthcare support."},{"text":"Extreamly sorry if I said anything wrong, I only can give you the suggestion, for further tratment you have to consult any
 doctor."}],"utter_love":[{"text":"Thanks for your sweet words, but I have not that time to give you time, there are so many ill persons whom I need to cure."},{"text":"thanks mate, so ma
ny thanks for your sweet words, it motivate me a lot."}]},"session_config":{"session_expiration_time":60,"carry_over_slots_to_new_session":true}}}}''

The above exception was the direct cause of the following exception:

Traceback (most recent call last): File “c:\users\ritwik ganguly\pycharmprojects\chatbot development ritwik\chatbot\lib\site-packages\rasa\core\processor.py”, line 917, in _run_action events = await action.run( File “c:\users\ritwik ganguly\pycharmprojects\chatbot development ritwik\chatbot\lib\site-packages\rasa\core\actions\action.py”, line 797, in run raise RasaException( rasa.shared.exceptions.RasaException: Failed to execute custom action ‘action_get_diagnosis’

please tell me how to get the solution and what to change for preferance I attached the necessary files nlu.yml (4.1 KB) rules.yml (780 Bytes) stories.yml (1.4 KB) config.yml (691 Bytes) domain.yml (2.8 KB) endpoints.yml (1.4 KB) actions.py (4.4 KB)

Looks like there’s an error in action_get_diagnosis. I would review output from your action server and look for errors.

Yes the problem was at action_get_diagonisis section and I found the problem, it was a dataframe column misspell. Thanks though :smiling_face: