Hi, I need to detect contact details of the employees from the database. For detecting the entities I am using lookup tables. The name and surname are unfeaturized:
entities: - employee_first_name - employee_surname slots: employee_first_name: type: unfeaturized employee_surname: type: unfeaturized
Now, I am getting very different confidence levels on detected intents depending on the names provided, so for example:
User: What is phone number to John Smith intent: ask_phone, confidence 0,8 User: What is phone number to Janet Jackson intent: ask_phone, confidence 0,26
My guess is that the name and surname get features that are used for intent detection. If so, how to avoid it?
I am attaching the config file config.yml (705 Bytes)