Rasa version : Rasa 1.1.4
Python version : Python 3.7.3 (anaconda)
Operating system : windows
Issue : customs action not working
Error (including full traceback) :
2019-08-14 12:38:22 ERROR rasa.core.processor - Encountered an exception while running action 'action_custom'. Bot will continue, but the actions events are lost. Make sure to fix the exception in your custom code.
Command or request that led to error :
i ran rasa interactive mode and called action_custom which is supposed to send back a simple response defined by utter_message. I tried using dispatcher.utter_template.
Content of configuration file (config.yml):
pipeline: - name: "WhitespaceTokenizer" - name: "RegexFeaturizer" - name: "CRFEntityExtractor" - name: "EntitySynonymMapper" - name: "CountVectorsFeaturizer" - name: "EmbeddingIntentClassifier" intent_tokenization_flag: true intent_split_symbol: "+" policies: - name: "KerasPolicy" epochs: 300 featurizer: - name: MaxHistoryTrackerFeaturizer max_history: 5 state_featurizer: - name: BinarySingleStateFeaturizer - name: "MemoizationPolicy" max_history: 5 - name: "FallbackPolicy" nlu_threshold: 0.4 core_threshold: 0.3 fallback_action_name: "action_default_fallback"
Content of domain file (domain.yml):
intents: - answer_contact_details - answer_reports - answer_suffer_for - answer_time - greetings - treatment - bye - ask_cost slots: treatment_name: type: text relation: type: text treatment_type: type: categorical values: - modern - ayurveda entities: - treatment_name - treatment_type - relation actions: - action_custom - utter_treatment_not_available - utter_greetings - utter_what_treatment - utter_howlong_suffer - utter_ask_reports - utter_thank_for_reports - utter_ask_contact_details - utter_thanks_for_contact_details - utter_you_receive_call - utter_time - utter_bye - utter_default - utter_message templates: utter_greetings: - text: "Hi , I am AVA.Welcome to INDHEAL." utter_what_treatment: - text: "What treatment are you looking for?" utter_treatment_not_available: - text: "sorry, this treatment isn't available" utter_howlong_suffer: - text: "could you please tell me how long the problem has persisted?" utter_ask_reports: - text: "Okay. Do you have the following reports?" utter_ask_contact_details: - text: "Could you please share your contact details?" utter_thanks_for_contact_details: - text: "Thanks for sharing your contact details." utter_thank_for_reports: - text: "Thank you for sharing the reports." utter_time: - text: "Thank you for sharing your details. When would be a comfortable time to contact you?" utter_you_receive_call: - text: "you will receive a call from us. Thank you" utter_bye: - text: "Thank you for contacting INDHEAL! We will get in touch soon." utter_default: - text: "sorry, could u please rephrase that..." utter_message: - text: "successful actions connection!"
content of endpoints.yml:
content of actions.py:
from __future__ import unicode_literals from rasa_core_sdk import Action #from rasa_sdk.action import Action from rasa_core_sdk.events import SlotSet #import mysql.connector '''class ActionMessage(Action): def name(self): return "action_message" def run(self,dispatcher,tracker,domain): response="hey here is your message" dispatcher.utter_message(response) return ''' class ActionCustom(Action): def name(self): return "action_custom" def run(self,dispatcher,tracker,domain): dispatcher.utter_template("utter_message",tracker) return 
command used to run the server: python -m rasa_core_sdk.endpoint --actions actions (i havent used "action_custom in my stories but i was trying to see if it worked in rasa interactive mode and i was getting the error above.)
output of running " rasa interactive --debug":
Could someone please help me, I don’t understand where I am going wrong. Thank you