Channel specific action responses

Rasa Open Source
1

I know for responses you can specify a channel like Slack. But what if you’re responding from the action server? How can you specify in the action to respond differently for different channels?

2

You can use the function tracker.get_latest_input_channel() to identify the channel and use some ifs to take different actions accordingly.

3

thanks!

4

Thank you! i just needed this