I have this Q&A scenario where I created a few stories, one for each question (with a few variations) and one answer.
I am having issues when the users ask Q1 and get the proper answer then they ask Q2 and while I can see that the right intent was detected it’s failing to jump into the relevant story and sends the default ‘I can’t understand’ message.
What can I do? I can’t make stories where the question is asked and answered again and again in multiple variations or should I?
My settings are:
- name: FallbackPolicy nlu_threshold: 0.4 core_threshold: 0.3 fallback_action_name: action_default_fallback
Do I need to tweak those?