Hello, Im new to Rasa. For my first project I am simply extending the demo bot and I have programmed it to respond to a few intents. My main issue right now is trying to configure this bot to execute a custom action. The scenario where this happens is when the human user tells the bot they want to “book a hotel room”. This should execute a custom action that will eventually involve the bot making an API call, but right now I’ve set it to just respond with “This is a test”…see my files below. STORIES: ## say goodbye goodbye utter_goodbye ## search path1 greet utter_greet book_hotel utter_searching action_get_hotel_link DOMAIN: action_names: utter_greet utter_goodbye utter_searching action_get_hotel_link actions: utter_greet utter_goodbye utter_searching actions.BookHotel intents: greet goodbye affirm book hotel templates: utter_searching: text: “Let me find that for you!” utter_greet: text: “Hey! How can I help you?” utter_goodbye: text: “Bye” ACTIONS: from future import absolute_import from future import division from future import unicode_literals from rasa_core.actions.action import Action class BookHotel (Action): def name(self): return ‘action_get_hotel_link’ def run(self, dispatcher, tracker, domain): sp_data = "this is a test" dispatcher.utter_message(sp_data) return [] But for some reason, the bot is never able to relay the dispatcher message back to the user… and I get this error in terminal: “2019-06-12 10:57:30 ERROR rasa.core.processor - Encountered an exception while running action 'action_get_hotel_link '. Bot will continue, but the actions events are lost. Make sure to fix the exception in your custom code.” Perhaps I messed up on my syntax somewhere…could someone point me in the right direction?? Thank you!

Okay @seansta , see my modified files, overwrite yours with them, train again and then it should work. stories.md (262 Bytes) endpoints.yml (1.3 KB) domain.yml (364 Bytes) Basically your forgot to add the word “action_endpoint” before inserting the url in your endpoints.yml.

Brilliant stuff Julian, it works! Thank you so much for your help :slight_smile:

Ha - finally. Glad I could help! :slight_smile: Come back to me at any time.

Hey, i have seen the solution but i am getting the same error even though i added endpoints. Could you please help me out with it, I have uploaded my files below. stories.md (1.3 KB) domain.yml (1.5 KB) actions.py (384 Bytes) endpoints.yml (58 Bytes) I am running the actions server , I don’t understand the problem , could I please get some help on this @JulianGerhard error: [Screenshot%20(91)]

I also can’t get my custom action to work… I’m running Rasa X on a server, but getting the error: rasa-production_1 | 2020-01-17 13:58:57 ERROR rasa.core.actions.action - Failed to run custom action 'start_trea tment_form'. Couldn't connect to the server at 'http://action_server:5055/webhook'. Is the server running? Anybody knows what can it be? @JulianGerhard could you please help me out? Maybe I need to run the action server, but I don’t know how to do it from a server…

Hi @tiziano , can you please check your domain.yml for the string “start_trea tment_form” ? I assume you simply miss-spelled it, instead of using “start_treatment_form” ? Kind regards Julian

Brother could you help me… sample6.rar (312.2 KB) could you look this its work or not When I run rasa sample code (rasa run actions & rasa shell) that action.py part does not work (custom action not work). So, could you give any solution to fix the problem Failed to run custom action ‘find_facility_types’ Added the custom action into the domain. But, the actual problem is when I execute the “rasa run actions” command that executing but, that not completed. I attached the execution time (snake-rasa) C:\Users\Pavucs\Desktop\knowledgebasebot>rasa run actions 2020-01-23 08:39:45.626889: I tensorflow/stream_executor/platform/default/dso_loader.cc:44] Successfully opened dynamic library cudart64_100.dll 2020-01-23 08:39:47 INFO rasa_sdk.endpoint - Starting action endpoint server… 2020-01-23 08:39:47 INFO rasa_sdk.executor - Registered function for ‘action_query_knowledge_base’. finally, I got this result (uncompleted) os:windows, Rasa 1.6.1, Rasa_sdk 1.6.1, Python 3.6.10, en-core-web-md 2.2.5, en-core-web-sm 2.2.5, sanic 19.9.0,

Hi @pavucsan , your data currently looks fine to me however your postings don’t seem to be up to date - don’t they? Did you start your bot properly? In your project folder try: rasa run actions && rasa shell --debug And then follow your story path to the actual execution of your action. Please post the results here! Kind regards Julian

Thanks to reply me @JulianGerhard If I execute any project actions that doesn’t complete… that’s my problem and last 2 weeks im trying to solve that… Everytime I got this result only… When execution time I could not terminate the terminal also… Without actions, utter actions are working (and also bot working without custom actions) problem is, RASA run actions command not completed… [IMG_20200127_090445]

Can't Get my Custom Action to Work

[Deprecated] Rasa X Community Edition

poojadeshmukh (Pooja) October 15, 2020, 5:54am 49

Is this issue resolved? I am facing this too.

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Can't Get my Custom Action to Work

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