Cannot handle unhappy path with form

Rasa Open Source
1

I want the bot to deactivate the form when the user want it to stop. I have been using interactive leanring to write stories about those but nothing works like suggestions. stories.md (2.0 KB) actions.py (7.2 KB) config.yml (534 Bytes) I found there are some topics the same as mine but none is solved

2

Hi @TQuy

have you tried the following inside your actions.py:

overwrite the validate-function (yes, NOT the validate_{slots} one) inside your actions.py by including it. Then add the following lines to it:

    reset = self.check_reset_form_action_on_intent(tracker=tracker, dispatcher=dispatcher)
    if reset:
        return self.deactivate()

The method definition would look like:

@staticmethod
def check_reset_form_action_on_intent(tracker: Tracker, dispatcher):
    last_intent = tracker.latest_message['intent'].get('name')
    if last_intent == 'reset_dialogue':
        dispatcher.utter_message('Okay, what else can I do for you?')
        return True
    else:
        return False

All you need is to define a reset_dialogue intent which could be generally filled. Basically you would be able to reset every form action this way.

Did that work out for you?

Regards

3

I will try it but first I need to look for what validate-function is

4

Thanks a lot. After finding the validate function you talk about, I understand more how the form work and being able to modify it. So if nothing was extracted by requested slot, reject excution of the form action. Consequently, I added additional condition in to self.from_text(not_intent = 'deny'). As a result, when intent deny is detected, the form will stop

5

Glad I could help!

6

@TQuy Can you post the solution which worked for you? And where can i find the validate_function.