I want to utter different action in my stories based on the payload value received by my button, but how do i set up that if condition in my story For examples : I have 2 buttons yes or no, which ask user if they want to enter their details, if the user says yes i would like to utter an action which prompts user to enter details but if the user says not I want to end conversation, how can i use the payload values to drive the conversation in a specific direction If someone could help, this would really help me out with my chatbot thank you.

@Jivitesh , its simple, check: on domain.yml: utter_greet: - buttons: - payload: /affirm title: Yes! - payload: /deny title: No. text: Would you like to enter details? on stories.yml: - story: user enter details steps: - intent: greet - action: utter_greet - intent: affirm - action: @Jivitesh, you continue from here - story: user does not want to enter details steps: - intent: greet - action: utter_greet - intent: deny - action: utter_bye Retrain your model and test, hope it help you :smiley:

I will definitely try this, you’re the best, will inform ASAP is it works thanks so much

Button Payloads and Predicting Actions

Rasa Open Source

Jivitesh (sharma) January 2, 2021, 4:05am 4

@marcos.allysson Thank you it works!

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Button Payloads and Predicting Actions

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