Bot Unanswered Questions

Rasa Open Source
1

Hi. How captured bot unanswered questions and retrain?. Currently i used fallback policy and set default message. i need to capture that unanswered questions . Any way please suggest to me.

2

You can log the conversation into a tracker store and analyse them later.

3

yes, log is configured and able to see that conversations. but i need to capture only the unanswered questions and i want to retrain. example MySQL database need to store that unanswered questions. custom action how to deal this scenario …

4

I’m not sure if you can do that directly from RASA. You could write a script to extract what you need and train it?

5

Hi, I am came across with this issue. please help me from this. kindly share me the idea

Thanks

6

In RasaX, you can flag the messages to review them later.

7

Yea, check out RasaX. You can review the errors and make corrections. RasaX

8

Hi,

I have tried this flag option. In my case, I have 1000 of unanswered questions means, this flag option will not help. and more over, if i know the intent particularly means i can make a flag option. if i dont know the particular word or something means, what i have to do.

Thanks

9

Hi ,

We also have a similar requirement in our project. Where we need to log only unresolved intents/questions in to database or a tracker.

We have implemented 2 stage fallback policy and when it comes to the second stage. It should send a default message as well as store the captured intent in to a database. Could you please help with the following ?

  1. How to capture the specific faq/intent which is unresolved?
  2. How to store it in to a database/tracker file ?

Thanks, Anirudh