I’ve been working around to let the bot start the greeting message first (example --> postback button) in Facebook Messenger or Slack, but I couldn’t find an exact way yet. Anyone experience such a thing ?

I do not think this is possible in messenger. You could do it using the Get Started postback button. But other than this, I don’t think there are other ways. As for slack, I don’t know. ¯\_(ツ)_/¯

You need to hit this API with your API token https://graph.facebook.com/v2.6/me/messenger_profile?access_token=<token> And the body would look something like this: { "get_started": {"payload": "/get_started"}, "persistent_menu":[ { "locale":"default", "composer_input_disabled": false, "call_to_actions":[ { "title":"Home", "type":"postback", "payload":"/home" }, { "title":"Change Language", "type":"postback", "payload":"/ask_languages" }, { "title":"Chat with Live Agent", "type":"postback", "payload":"PAYLOAD" } ] } ] } You can read more about the persistent menu here: get_started - Messenger Platform - Documentation - Facebook for Developers , persistent_menu - Messenger Platform - Documentation - Facebook for Developers Hope that helps.

@lahsuk So do we need to hit only for the fist time or every time the conversation start ?

You only need to set this up once (per facebook page).

@lahsuk I will try and see it Thank you alot

[image] lahsuk: https://graph.facebook.com/v2.6/me/messenger_profile?access_token= I am facing the same issue. Can you guide me how you did it ? I didn’t understand… @lahsuk @khut

Bot start conversation first (FB Messenger or Slack)

Rasa Open Source

khut (pidor) July 5, 2019, 8:32am 3

I see, Get_Started from messenger Could you please advice, how we could use set up in bot to Trigger first get start message ? Thank you

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Bot start conversation first (FB Messenger or Slack)

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