Hello, I am using the RASA 1.4.5 version and I am facing this issue. The bot is not predicting action after 3rd step of any story. Instead of giving me the reply of the 4th node, it takes me to fallback action. When I debug it in the console, I found the NLP gives excellent confidence for the 4th node, but core action confidence is met with fallback core confidence.
Below are my stories.md file.
## story One
* Greeting
- greeting_action
## story two
* Getting_Started
- getting_started_action
* Designation
- designation_action
* bot_type
- bot_type_action
* connect_with_live_agent
- live_agent_action
## story three
* Getting_Started
- getting_started_action
* Designation
- designation_action
* are_you_bot
- are_you_bot_action
* affirm
- affirm_action
## story four
* Getting_Started
- getting_started_action
* Designation
- designation_action
* are_you_bot
- are_you_bot_action
* deny
- deny_action
* connect_with_live_agent
- live_agent_action
## story five
* Designation
- designation_action
* are_you_bot
- are_you_bot_action
* deny
- deny_action
* connect_with_live_agent
- live_agent_action
## story six
* Designation
- designation_action
* are_you_bot
- are_you_bot_action
* affirm
- affirm_action
## story seven
* Designation
- designation_action
* bot_type
- bot_type_action
* connect_with_live_agent
- live_agent_action
## fallback story
* Out_Of_Scope
- Fallback_action
Below is my config.yml file.
language: en
pipeline: tensorflow_embedding
policies:
- name: AugmentedMemoizationPolicy
- name: MappingPolicy
- name: FallbackPolicy
nlu_threshold: 0.4
core_threshold: 0.3
fallback_action_name: "Fallback_action"
Below is my domain.yml file.
actions:
- getting_started_action
- designation_action
- bot_type_action
- live_agent_action
- are_you_bot_action
- affirm_action
- deny_action
- Fallback_action
- greeting_action
intents:
- Getting_Started
- Designation
- bot_type
- connect_with_live_agent
- are_you_bot
- affirm
- deny_action
- Out_Of_Scope
- Greeting
slots:
slot_Greeting:
type: text
I want the bot to predict the next node of the story instead of fallback action.