Hi @twittmin,
I don’t think the history size effects performance (it only effects prediction).
The numbers of active users it can support depends on their conversation length. So, for very short conversations it can support 20+ users (depends on other factors too including custom actions) and for long conversations, it will struggle to support even single user.
And no, bombarding it with 10,000 sentences is not similar to multiple users talking to the bot simultaneously. It is just a single user conversing with the bot.
And, looks like other people have faced this issue too: