An exception occured while handling user message 'Did you mean 'affirm'?'

i am getting above error

i am using rasa 1.8.3 doman.yml file contains

  • name: TwoStageFallbackPolicy nlu_threshold: 0.4 core_threshold: 0.5 ambiguity_threshold: 0.00 fallback_core_action_name: “action_default_ask_affirmation” fallback_nlu_action_name: “action_default_ask_affirmation” deny_suggestion_intent_name: “out_of_scope”

and I have implemented action_default_ask_affirmation as attached action_default_ask_affirmation.py (3.3 KB)

i am getting why i am getting this error? please help

@MuraliChandran14, @flore, @monokim, @adrianolsa if you could answer

I don’t see an error listed. Could you copy the error (and traceback!) as markdown and add that to this thread?

ohh, i lost the error, i solved that setting more utterances in my intent.

my actual issue was i was getting “An exception occurred while handling user message ‘Did you mean ‘affirm’?’” this error, when rasa NLU couldn’t predict the intent with threshold confidence.

name: TwoStageFallbackPolicy

nlu_threshold: 0.4

core_threshold: 0.5

ambiguity_threshold: 0.00 f

allback_core_action_name: “action_default_ask_affirmation”

fallback_nlu_action_name: “action_default_ask_affirmation”

deny_suggestion_intent_name: “out_of_scope”

with the above in domain file, it should get handled in action_default_ask_affirmation, which I have uploaded already. but it was not.

Without the traceback it is very hard for me to figure out where in the toolchain something went wrong. Happy to hear you’ve figured out a fix though :slight_smile:

it was my silly mistake, i did not add the action to domain.yml file. adding that resolved my issue