@brunohjs here in rasa shell it breaks them but not in the web chatbot why is that?
Try with double \n
department_response += f"{k[0]} {k[1]}\n\n"
@brunohjs gives me this output 
That’s what you wanted? 
no, we were trying to make the output in the same bubble not in different bubble 
and loop back to the first out put
understood…
on other channels, like Telegram and Shell, it works. However, in this channel, I don’t know how to solve this problem, maybe use the parameter json_message instead of text.
You will have to test 
@brunohjs I think the wedge is the problem…I download it from github… can you recommend me another attractive chatbot UI wedge for rasa…I searched and found this webchat UI for rasa it looks nice but huhhhhh
I only know this connector that is on the Rasa documentation (link). But I know very little about it. I need to study more about it. 
@brunohjs u know too much …the chatbot wedge is a piece of work for u am sure
hello @brunohjs…can you help me give me some idea how to code this…i want to perform a custom action where a user asks for a drug description the the bot gives him the description by taking the name of the drug form the user,am kind of thinking to create a csv file where it has the drug name and its discription…and i want to query from the csv file and display it to the user…am kind of lost here can you show me how i can do that?
Hi @faiza_conte! Use .csv file is a good idea.
To work with .csv files in python, you need to use the csv lib. This tutorial can help you:
In particular, I would use a .json file because of its structure {"key": "value"}, in this case {"drug name": "drug description"}, but it is subjective.
I hope this helps you 
Thanks @brunohjs
@brunohjs…can you solve this for me if u can…can a python string that is colored be printed in rasa,i tried but it only prints in the cusom action terminal
It is not possible to use colored text in the rasa shell. I don’t know if it’s possible to do this on a channel, maybe on website.
@brunohjs Not there two…isn’t there any way we can make a color?
In the shell I think not. Rasa shell is for the developer can test the chatbot. Perhaps in some channel it is possible, for example in the website channel. I never did anything like that, so I don’t know how to answer you. 
Okay 
…maybe I will file the issue in the forum incase someone else might have any idea for it
Good! Maybe someone has an idea.
@brunohjs…can I get in touch with u with another media…looks like when ever I have question I have to post here
Of course! You can contact me via Telegram chat. My user is @brunohjs