Hi, i am working with Rasa X 0.31.5 and Rasa 1.10.10 and python 3.7.6 and i am trying to make an utterance that shows 3 options to choose from. I would like to make 3 buttons generated from custom logic. When i make utterances with buttons on FormAction or in the template responses, the action_listen is predicted and i can click the buttons. But when i use the fuction dispatcher.utter_message(text=message,buttons=buttons) the action_listen is not predicted and i can’t click the buttons. So i would like to ask: how does the action_listen work? What makes it get predicted? And should i add this action to domain and stories files? The custom logic i am trying to make looks like this: input1 = tracker.get_slot(input1) input2 = tracker.get_slot(input2) url = "http://localhost:4001/api/input1="+input1+"input2="+input2 response = requests.get(url).json() results = custom_logic(response) # returns a list of strings message = "Please, choose one of those 3 options" buttons = [{"title":results[0], "payload":results[0]}, {"title":results[1], "payload":results[1]}, {"title":results[2], "payload":results[2]}] dispatcher.utter_message(text=message, buttons=buttons) return [] Also, here is how its appearing in Rasa X. I can’t interact with the buttons in the “action_mostra_agenda”, it goes on to the good bye utterance “utter_encerrar” without the action_listen. [action_listen_not_predicted]

Action_listen, how does it work?

zbot (Zbot) August 27, 2020, 9:40am 3

you can add

return [FollowupAction("action_listen")]

at the end. That should accomplish what you want.

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