Action end error

Rasa Open Source
1

Hi

getting the below error please advise

rasa_core.actions.action - Failed to run custom action ‘action_check_positions’. Couldn’t connect to the server at ‘http://3a64e461.ngrok.io:5055/webhook’. Is the server running? Error: HTTPConnectionPool(host=‘3a64e461.ngrok.io’, port=5055): Max retries exceeded with url: /webhook (Caused by NewConnectionError(’<urllib3.connection.HTTPConnection object at 0x000002AD2F799AC8>: Failed to establish a new connection: [WinError 10060] A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond’,)) 2019-12-19 16:09:31 ERROR rasa_core.processor - Encountered an exception while running action ‘action_check_positions’. Bot will continue, but the actions events are lost. Make sure to fix the exception in your custom code.

2

Can you check your endpoints.yml and did you run your actions server in the same port that you mentioned in the endpoint.

3

Hi, can you tell me how did you resolve this issue?