(Replace this first paragraph with a brief description of your new category. This guidance will appear in the category selection area, so try to keep it below 200 characters.)
Use the following paragraphs for a longer description, or to establish category guidelines or rules:
Why should people use this category? What is it for?
How exactly is this different than the other categories we already have?
What should topics in this category generally contain?
Do we need this category? Can we merge with another category, or subcategory?
Retrieval intent is designed to mitigate the development complexity by grouping similar intents into one. However, there is a use case that relies on the prediction score on a specific sub-intent while the existing environment had little support to achieve this.
To specify, a set of retrieval intents are created for a FAQ bot. In order to facilitate the conversation, the bot would ask for rephrasing or clarification upon user messages with ambiguous intention. As a result, a detailed report of prediction scores within the set of retrieval intents is required. With the score, the bot would ask for an assurance of the most probable sub-intent and ask for correction if there is a mistaken prediction.
Use the following paragraphs for a longer description, or to establish category guidelines or rules:
Why should people use this category? What is it for?
The prediction score of every sub-intent is used for making improvements to the fallback actions with use cases that retrieval intent is implemented.
How exactly is this different than the other categories we already have?
The prediction score of sub-intents are undetermined in the existing environment
What should topics in this category generally contain?
Fallback actions
Do we need this category? Can we merge with another category or subcategory?
It can be added to the retrieval intent category in Rasa Open Source