Utter_default triggered despite nlu intent recognition is really high

Rasa Open Source
6

@Chrisprollsite Can you please uncommented polices in config.yml file please

policies:
# No configuration for policies was provided. The following default policies were used to train your model.
# If you'd like to customize them, uncomment and adjust the policies.
# See https://rasa.com/docs/rasa/policies for more information.
  - name: MemoizationPolicy
  - name: RulePolicy
  - name: UnexpecTEDIntentPolicy
    max_history: 5
    epochs: 100
  - name: TEDPolicy
    max_history: 5
    epochs: 100
    constrain_similarities: true

Try train the model again. I hope this will solve you issue. Try delete all older models and re-train and run.

@Chrisprollsite please share the domain.yml file ?