Even when the user sends one message at a time (with bot response following each), it is possible for their message to get to any one of the rasa servers or more than one. See this post When more than one Rasa server Pod is run on kubernetes we don't get intended results - #7 by erohmensing for an example of what can go wrong when a persistent lock store is not used.
mloubser
(Melinda Loubser)
5
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