Hi all, Using the latest rasa version, i would like to know if there ara some ways to let the bot start the conversation. Can we start with an utterance instead of action_listen? Thanks

@JiteshGaikwad Thanks for your response. But i dont understand how to use it? in which file i have to put it? and how to get automatically the conversation id.

hi @Asmacats , In my case what I had done was: I had written a custom action that will send the greeting message then I had configured the event i.e whenever the user will open the chatbot widget(webpage), I am sending an event to the bot that will trigger the custom actions and it will greet the user attaching the sample code for your references: actions.py file [image] make sure you return the action with UserUtteranceReverted()event, so that it won’t affect the conversation flow script.js file(this is the custom webpage widget build using jquery) [image] here If you see while calling the REST api, I am passing the user_id as the conversation_id output: [image] Hope this helps you :wink:

@JiteshGaikwad thanks for your reponses. are you used this solution in case of channel connexion??

@Asmacats , I have used this in the . Rasa’s rest channel

I have used this but conversation/tracker store in mongodb as a same conversation_id. so, when I open new conversation tab but all conversation is append on same conversation_id. So, how can we store diffrent conversation with diffrent conversation_id?

Hi @JiteshGaikwad , thanks for sharing this info. However, i ran into some issue whereby i couldn’t make the action_greet_user to initiate upon starting the conversation UI. How can i debug this and see where i made a mistake ? There is no error on the browser console, and i have added action_greet_user as a custom action inside actions.py .

hey @Wy0024 , can you show me the logs of the Rasa Core server.

Hi @JiteshGaikwad , i took a slight detour and dive into another webchat integration and the bot conversation initiation went well. Anyways, back to this, attaching my screenshot as below and do let me know if you notice any problem. It seems like there is some work to be done on the events perhaps? FYI, i am following the tutorial from one of your HR bot repo here [image] Thanks!

Sorry @JiteshGaikwad for the false alert, i just went thru the scripts and notice there are some functions in the js file that has been commented out. After following the instructions, the UI is now able to initiate the starting message. All is good for now. For those out there looking for a solution for this, do take a look into this repo here . Thanks in advance!

How to let bot start the conversation

Rasa Open Source

1000sprites (sheng) December 21, 2019, 4:12am 9

I try it, but the response data is null, what happens? thanks

How to let the bot initiate the conversation?

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How to let bot start the conversation

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