Hi all, Using the latest rasa version, i would like to know if there ara some ways to let the bot start the conversation. Can we start with an utterance instead of action_listen? Thanks

can you share the screenshot of your browser console logs?

@Banu95 I tried to implement the same code as yours but I didn’t found any issues actions.py class ActionGreetUser(Action): """ Greet user for the first time he has opened the bot windows """ def name(self) -> Text: return "action_greet_user" def run(self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[Text, Any]) -> List[Dict[Text, Any]]: dispatcher.utter_message("Welcome to Rasa Chat") return [UserUtteranceReverted()]![image|551x500] Browser Output [image] are you using the latest version of the chatbot widget?

i guess , i am using this version of widget GitHub - JiteshGaikwad/ChatbotWidget at 210f7922e19b7b9953fb2e5730f5f6f4d9c7fd1f . Will try with the new version and let you know

@JiteshGaikwad , I think I know what Banu95’s problem is. I may have the same problem. The widget does not show the response when there is a template. For example, my starter action calls dispatcher.utter_message(template = t, buttons = b). The buttons correctly show at the start, but without text. In customActionTrigger(), I added console.log(JSON.stringify(botResponse.responses)). This is what I got: [{"text":null, "buttons":[(Correct list of buttons)], "elements":[], "custom":{}, "template":null, "image":null, "attachment":null, "response":"utter_greet_English"}] So it correctly detected the template/response, but it is not printing it. This is expected since there is no if (Object.hasOwnProperty.call(response[i], "response")) in function setBotResponse()!

@ChrisRahme thanks for pointing out the issue, I guess the template will be deprecated starting v3.0, so I haven’t added support for the same Rasa Open Source Change Log An open source machine learning framework for automated text and voice-based conversations

I actually use response instead of template. And your widget is correctly detecting the response’s name. But now, how can we add to your code? Because if we do as below, it will just print the name of the response (obviously). Is it possible to get the text from the response? Because it doesn’t look like it. if (Object.hasOwnProperty.call(response[i], "response")) { // Response contains "response" if (response[i].response != null) { var formatted_text = response[i].response // Only gets response name instead of text const BotResponse = ` <img class="botAvatar" src="${botPic}"/> <p class="botMsg">${formatted_text}</p> <div class="clearfix"></div>`; $(BotResponse).appendTo(".chats").hide().fadeIn(1000); } }

I tried the new version of the ChatBot Widget, its working now. Thanks for your support @JiteshGaikwad . [image]

@ChrisRahme I don’t think so you need to check for the response key as the response only contains the following keys text buttons custom image Responses An open source machine learning framework for automated text and voice-based conversations

Yeah that’s true… But why istext null when I use utter_message(response = ...)? [{"text":null, "buttons":(Correct list of buttons), "elements":[], "custom":{}, "template":null, "image":null, "attachment":null, "response":"utter_greet_English"}]

How to let bot start the conversation

Rasa Open Source

JiteshGaikwad (Jitesh Gaikwad) March 23, 2021, 2:23pm 50

@ChrisRahme thanks for pointing out the issue, I guess the template will be deprecated starting v3.0, so I haven’t added support for the same

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How to let bot start the conversation

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