Hello everyone We are currently using a Response Selector to use FAQs for our bot, but we have an issue where the user said a message and Rasa matches the message with the intent faq, but when I look the confidence in the ranking of the FAQs is below 0.3, how can we add a fallback that checks the confidence level of the actual FAQ that it’s being selected and not only the intent itself? Do we have to use an out-of-scope intent? Thank you and let me know if you need more information

How can set a fallback policy if the response selector has a lower confidence level?

DanielOlarte (Daniel Olarte) March 1, 2021, 10:01pm 4

Hi! Just wanted to know if someone has any idea on how to solve the issue? Thanks!

DIETClassifier not working properly for french bot

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