I was trying to install rasa x and run it from my local system. Till the “rasa init --no-prompt” command it works fine, but when I tried to run the "rasa x "command it is showing some errors and not working. I am adding the screenshots of the error here. Also adding the versions of the packages I am using below. Can someone please help me to sort out this error? [error] [error2] commands I used to install rasa x pip3 install rasa-x --extra-index-url Simple Index --use-deprecated=legacy-resolver rasa init --no-prompt rasa x packages and os Rasa Version: 2.8.1 Minimum Compatible Version: 2.8.0 Rasa SDK Version: 2.8.1 Rasa X Version : 0.42.4 Python Version: 3.7.11 Operating System: Windows-10-10.0.19041-SP0

Hi @akhilsiby , I’m facing the same issue. Probably it’s because rasa x fails to connect via HTTPS. In debug mode you can see more details: DEBUG:urllib3.connectionpool:Starting new HTTPS connection (1): api.segment.io:443 2021-11-11 09:21:54 DEBUG rasax.community.caches.cached_query - Rasa X will use <class ‘rasax.community.caches.stub_cache.StubCache’> for caching queries. 2021-11-11 09:21:54 DEBUG rasa.core.agent - Tried to fetch model from server, but couldn’t reach server. We’ll retry later… Error: Cannot connect to host localhost:5008 ssl:default [Connect call failed (‘127.0.0.1’, 5008)]. The solution could be to certify localhost on your machine via OpenSSL

@Darkkap are you able to solve this ? [image] Darkkap: The solution could be to certify localhost on your machine via OpenSSL

@akhilsiby Hi, Akhil. Honestly, this is a nightmare for me also, and I hope Rasa Team is working on this issue. Meanwhile, if you want to install rasa x and want to explore this GUI you can install the lower version of rasa x. @akhilsiby Even, if you are now not concerned about the rasa CDD and GitHub connectivity, I will recommend you the following steps, and please stick to that and you will be able to install rasa x with ease. For Installation please follow these steps: Please follow these steps for the installation of ROS and Rasa X :slight_smile: Note: You can ignore a few steps if you already performed it! :wink: But I’d recommend starting the fresh installation without seeing any video, please. Please install Anaconda from Anaconda | Individual Edition , then create the conda environment using the following command conda create -n rasa3 python=3.8 conda activate rasa 3 PS: If you using Linux, check the environment for the same. Note: I’d recommend to create a fresh environment if not you can proceed with next steps: For Rasa Open Source: `pip install rasa==2.8.1` `pip install rasa-sdk==2.8.1' check version rasa --version its install or not For Installing basic project: rasa init then if you need For Rasa-X Installation pip install rasa-x==0.39.3 --extra-index-url https://pypi.rasa.com/simple check rasa version rasa --version its install or not You will see some error : ImportError: cannot import name ‘RowProxy’ from ‘sqlalchemy.engine’ Install pip install SQLAlchemy==1.3.22 should fix it If sanic related error: pip install sanic-jwt==1.6.0 delete .db (events and rasa ) if is showing alembic issue. Note: If you not able to install you can downgrade the pip version to 20.2 If you have any error in-between please share with me. Note: You will see the Event Loop Close error in the terminal, you can ignore that, its an persistent issue with Rasa X and team is working on it. I hope this will solve your issue. Good Luck! PS: First try install basic mood bot of rasa, talk and then go to other project. I’m sure you will able to install and run rasa x with ease :wink: If not tag me :slight_smile:

Hello @M_R_LY What is your current Rasa X Version?

hi , its the last one 0.42.2 the philosophy is the same so you can try it

@M_R_LY can you share the steps, for the installation, It will help others while installing the Rasa X latest version. when ever you got some time?

[image] M_R_LY: hello, you can find here a video that explain how to add ssl configuration via certbot hope it helps : Preformatted text(Ep #11 - Rasa Masterclass) Connecting an assistant to external messaging channels | Rasa 1.8.0 @M_R_LY This one is related to When we trying to Install Rasa X on server side, then the Http link is not secure, for that we need this process. @M_R_LY Back to square one, please confirm your Rasa X is installed on local machine ( local mode) or on the Server Side whilst using Quick Installation or Docker? Thanks.

hello, i just followed the installation guide in the documentation I had in in local first and then moved to serve side but its the same just follow the documentation and everything should be fine and i used docker

@M_R_LY means you are not using the local mode (local machine) of Rasa X ?

Getting error while running rasa x locally

[Deprecated] Rasa X Community Edition

M_R_LY (Majnun Jaahil🌪™) November 11, 2021, 12:05pm 5

hello, you can find here a video that explain how to add ssl configuration via certbot hope it helps :

Preformatted text(Ep #11 - Rasa Masterclass) Connecting an assistant to external messaging channels | Rasa 1.8.0

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Getting error while running rasa x locally

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