hi @pvbhanuteja!
Could you change your story to this:
# Balance_single_account
* greet
- utter_greet
* balance_enquiry
- action_fetch_profile
- slot{"account_type" : "multi_acc"}
- balance_enq_form
- form{"name": "balance_enq_form"}
- form{"name": null}
and retrain and test again?