This sounds like an NLU issue. The bot is not correctly identifying the intent the user gives it.
Can you try running your Core + NLU run command with the debug (–debug) flag to verify? Run it, ask “what is the time now?” and read what the NLU does. for me it looks like this:
If the NLU says it recognizes a different intent, try to update your NLU model to make it doubly sure of what you mean.
To test if it’s NOT an NLU issue you can try to directly feed the intent to the bot by using slash (‘/’) and then the intent name (e.g. /what_is_the_time) if it doesn’t recognize that command, there’s either something wrong in your domain file (intent not added) or in your stories.