version: "2.0" nlu: - intent: yes examples: - text: yeah that has right - text: yes sir - text: yes this is correct - text: yes i do - text: yes i agree - text: yes that is great - text: please do - text: ya - text: yeh - text: yup - text: yes correct - text: yes i know - text: yes i am - text: oh yes - text: certainly - text: absolutely - text: yes - text: that has correct - intent: greeting examples: - text: hello anyone there - text: hi ryan - text: hi darshana - text: hi raj - text: hey - text: hi deepak - text: hey good evening - text: hello syed - text: greetings - text: hi kharla - text: what is up - text: hello again - text: hey there - text: hi how is it going - text: hi there - intent: no examples: - text: do not - text: sorry no - text: nope - text: no i would not - text: not this time - text: never - text: no just no - text: no that has all - text: no i did not - text: don t have a sense - text: not today - text: not really - text: not exactly - text: nope that was all - text: not really no - text: no that was all - text: no actually - text: definitely not - text: no that has wrong - text: i do not want to - text: not at this time - text: i do not want - text: no i do not - text: no that has fine - text: no that has it - text: i disagree - text: i do not think so - text: not right now thanks - text: no that has it thank you so much - text: no that is it thank you - text: no that will be it thank you - text: no that is all thank you - text: no that was all thank you so much - text: no thank you though - text: no thanks that will be all - text: nope i am all set thanks again - intent: thanks examples: - text: thank you so much for your help - text: i appreciate it praveen thank you - text: thank you vishakha - text: thank you for all your help - text: thank you so much for your assistance - text: thank you for your help and your time - text: thank you for your support - text: i really appreciate all your help - text: all set thank you - text: thank you for your help - text: i appreciate the help thank you - text: thank you very much - text: thanks for the assistance - text: that is all thank you - text: thanks for your help - text: thank you for your service - text: thanks so much i appreciate your help - text: thank you for your help i really appreciate it greatly - text: thank you praveen - text: i appreciate all your help - text: thanks for the information - text: thank you for the help - text: appreciate all of your help i really appreciate it - text: i am all set thank you again - text: very thank you for your help again - text: thanks very much ashutosh - text: thank you poonam - text: that is all today thank you very much - text: i am all set thank you for doing that - text: thank you for your help i really appreciate it - text: that is all for now thank you - text: thank you i appreciate your help - text: that is helpful thank you for your help today - intent: goodbye examples: - text: have a good night goodnight - text: have a good day - text: happy thanksgiving to you - text: bye then - text: alright i am out - text: thanks goodbye - text: talk to you later - text: bye - text: goodbye - text: bye for now - text: ok good bye - text: good talking to you - text: have a nice evening - text: ok take care - text: have a nice day - text: bye bye - text: bye - text: have a good day - text: no thanks have a great night - text: i think that has it for now thank you and have a great weekend - text: please have a good one - text: have a great thanksgiving - text: have a good one - intent: hurry up examples: - text: fast - text: why is it taking so long - text: hurry - text: how much longer - text: please hurry up - text: we do not have all day - text: it is taking so long - text: can you hurry up - text: can you be quick - text: hellloooo please be quick - text: are you still working please hurry up - intent: approved examples: - text: i have already verified my account - text: i have verified the email address - text: ok just verified it - text: i verified the phone number - text: i just verified it - text: ok i just verified my phone - text: ok i verified the phone number - text: ok i verified it - text: i need to verify my account - text: ok i have approved the order - text: okay i just verified my email - text: ok i am verified and am in the account - text: i verified - text: i can verify myself - text: just verified - text: ok clicked verified - text: ok got it verified - text: i verified the email - text: i just verified that - text: i verified my mobile phone number - text: i verified it - intent: payment arrangement examples: - text: billing i need a payment arrangement - text: i need to set up a payment arrangement to keep my services on the 1st when i get paid friday - text: would like to get a payment arrangement - text: hi i would like to make a payment arrangement to pay the past due amount on december 1 - text: i was just wondering if i can make a payment arrangement for my past due amount - text: need to change payment arrangement - text: i need a payment arrangement please - text: need to setup a payment arrangement please - text: i have a payment arrangement for today so i need to get into account - text: i wanted to set up a payment arrangement for my past due balance - text: i need to make a payment arrangement for the past due amount - text: hello i just want to be able to make a payment arrangement please - text: i would like to make a payment arrangement to pay the past due amount on december 1 - text: i need help with a payment arrangement - text: i want to make a payment arrangement - text: i would like a payment arrangement please - text: i need a payment arrangement - text: i need to make payment arrangements - text: need to make my payment arrangement - text: want to set up a payment arrangement - text: i need to make arrangements to pay - text: i would like to make a payment arrangement extension for my past due balance - text: i need to set up payment arrangement - text: i need to have my payment arrangement please - text: i need to make this payment arrangement at the payment location tonight - text: i need to make a payment arrangement to pay my bill on the date due - text: i would like to make a payment arrangement - intent: take_your_time examples: - text: sure please take your time - text: yes sure please take your time - text: take your time please - text: sure take your time - text: take your time - text: okay take your time - text: sure thing please take your time i will be here - text: sure please take your time jeffery - text: your fine take your time - text: sure thing take your time - text: no problem take your time - text: please take your time - text: ok please take your time - text: i will wait - text: no worries take your time - text: i am on hold - text: absolutely take your time - text: sure take your time - text: take your time - text: yeah please take your time - text: okay take your time - text: i am waiting you take your time - text: do your thing i will hold - intent: help_requested examples: - text: can you please help me please - text: can you please help me - text: you can send some signals - text: i need help reseting my password - text: can you help me - text: can you help me with that process please - text: can you please help - text: can you assist me - text: i just was wondering if you can help me with that - intent: confirm_working examples: - text: its working now - text: yes it is working - text: yes the tv is working now - text: it is working now online - text: it is working - text: looks like that worked - text: it is working now - text: okay it is working - text: it works fine - text: yes it is working now - text: so far it is working - text: yes everything is working we will - text: yes all is working - text: i think it worked - text: yes it was working - text: it is now working - text: yes my internet is working fine - text: working on it - intent: confirm_not_working examples: - text: i cannot figure out how to get the guide to work correctly - text: the dvr is not working - text: it has not been working all day - text: it is not working - text: okay it is not working - text: is it not working yet - text: it is not still working - text: just checked, it's not still working - text: nope, it still doesn't work - intent: payment extension examples: - text: i would like to get the extension for the remaining amount - text: hello i want to know if you can give me an extension until november 27th to the balance - text: my bill is due tomorrow can i postpone it to the 24th with out having my services interrupted - text: i need an extension on my payment - text: i need an extension for my bill - text: i was wondering if i can extend my bill until tomorrow if possible - text: i need to get an extension to pay my balance - text: need an extension on my bill - text: bill payment extension - text: need extension - text: i need an extension to pay my balance - text: i would like to request a payment extension - text: i wanted to see if i could receive my payment extension till friday - text: need payment extension - text: i need to ask for an extension on my bill - text: i need another extension - text: payment extension - text: i would like a payment extension please - text: need an extension to pay on my bill