Good day everyone! So, a user starts with Hi…utter_greeting. The conversation goes down the happy/sad path and the request is fulfilled…and they both say goodbyes.
Now, if the user says hi again, a new story is started right?
What happens if in the middle of a current story…before the goodbyes (as defined in the story) were uttered, the user says hi? Would the bot recalibrate and restart again?
I ask this because I imagine users can start a conversation and forget to ‘fulfill’ it.
And then, before the session closes, come back to say hi again.
Rephrased, if a user goes off the tangent in the midst of a story path and then utter a word like “Hello”, would that count as the beginning of a new conversation?
Secondly, I am so new to this whole stuff (like couple of days new), so, forgive me if these questions are so weird and naive.
I have watched quite a few videos on Rasa and I kept hearing “the bot can learn…and do better next time”. This concept is not clear to me however. I understand that i have to manually go over the user-generated conversations and re-input/submit them via Rasa-X to be retrained. If I have to manually add stories, where is the “learn by itself coming from?” Or am I missing something?
Thanks for your help!!!