# Websocket issue: "The client is using an unsupported version of the Socket.IO or Engine.IO protocols"

**URL:** <https://forum.rasa.com/t/websocket-issue-the-client-is-using-an-unsupported-version-of-the-socket-io-or-engine-io-protocols/57911>\
**Category:** Rasa Open Source\
**Created:** [April 10, 2023, 3:38pm UTC](https://forum.rasa.com/t/websocket-issue-the-client-is-using-an-unsupported-version-of-the-socket-io-or-engine-io-protocols/57911 "2023-04-10T15:38:44Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![hgoona](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/hgoona/32/15695_2.png) [@hgoona](https://forum.rasa.com/u/hgoona)\
**Post date:** [April 11, 2023, 5:45am UTC](https://forum.rasa.com/t/websocket-issue-the-client-is-using-an-unsupported-version-of-the-socket-io-or-engine-io-protocols/57911/3 "2023-04-11T05:45:34Z")

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I’ve realised Postman has a new request method for Websockets, so I tried that. Still getting error:

 ![image](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/3X/a/d/ad91e271f044fd4b86d3d7e916ca2fdf775ed43e.png)

@sonam by chance, have you got experience on this?

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