Utter_button_message on basic rasa example not working

[durashi (Durashi Bhagyani Langappuli)]

@jestershoeman

class ActionHelloWorld(Action):

def name(self): return “action_button”

def run(self, dispatcher: CollectingDispatcher, tracker: Tracker, domain: Dict[Text, Any]):

 buttons = [{"title": "Button 1", "payload": "/goodbye"},
            {"title": "Button 2", "payload": "/goodbye"}]
 dispatcher.utter_button_message("Here are two buttons:", buttons)

 return []

I have tried your action in my action file and it worked totally fine. I have faced same kind of issue when using formaction. Check this out

Button message not displayed during FormAction

Hi, i try to validate a slot for which multiple entity inputs where found in a single message. In that case the variable ‘value’ in validate_{slot_to_validate} is a list of the extracted entities. My idea was to let the user choose which entity he wants to map to the slot via a button message. Therefore I wrote this functions within my FormAction which gets called in the validate_{slot} function # result_list here contains the possible slot values def _ambiguous_result(self,dispatcher,tracke…

But with custom actions it did not cause any issues so far. May be you should try restart action server again using rasa run actions --actions actions command and you can also refer the logs to find out what is happening inside. In case if you need to get the log file use rasa shell --log-file out.log --debug.