# User Authentication along with data breach avoid

**URL:** <https://forum.rasa.com/t/user-authentication-along-with-data-breach-avoid/28980>\
**Category:** Rasa Open Source\
**Created:** [May 18, 2020, 4:50am UTC](https://forum.rasa.com/t/user-authentication-along-with-data-breach-avoid/28980 "2020-05-18T04:50:10Z")\
**Posts on this page:** 1\
**Showing post:** 3

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**Author:** ![vaidehi](https://avatars.discourse-cdn.com/v4/letter/v/9fc348/32.png) [@vaidehi](https://forum.rasa.com/u/vaidehi)\
**Post date:** [May 27, 2020, 11:56am UTC](https://forum.rasa.com/t/user-authentication-along-with-data-breach-avoid/28980/3 "2020-05-27T11:56:25Z")

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Suppose I have to make a financial bot where i ask my user all those little details .Currently via website people do they get put their cvv, card ,and pin or whatever when you make a transaction suppose I want bot to take care of this .

1. Is it advisable to involve bot in this scenario bcoz it will help lot of manual work .
2. How will I protect user data and his identity when he makes this transaction. As in via rasa x i can see every conversation that happens in a channel its not hard for a hacker to get hold of sensitive info if passed via bot.

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