# UnicodeEncodeError: 'charmap' codec can't encode character '\\U0001f916' in position 17: character maps to \<undefined\>

**URL:** <https://forum.rasa.com/t/unicodeencodeerror-charmap-codec-cant-encode-character-u0001f916-in-position-17-character-maps-to-undefined/37400>\
**Category:** Getting Started with Rasa\
**Created:** [November 25, 2020, 4:15pm UTC](https://forum.rasa.com/t/unicodeencodeerror-charmap-codec-cant-encode-character-u0001f916-in-position-17-character-maps-to-undefined/37400 "2020-11-25T16:15:45Z")\
**Posts on this page:** 3\
**Page:** 1

<div class="post-metadata">

**Author:** ![zouhair](https://avatars.discourse-cdn.com/v4/letter/z/a587f6/32.png) [@zouhair](https://forum.rasa.com/u/zouhair)\
**Post date:** [November 25, 2020, 4:15pm UTC](https://forum.rasa.com/t/unicodeencodeerror-charmap-codec-cant-encode-character-u0001f916-in-position-17-character-maps-to-undefined/37400/1 "2020-11-25T16:15:45Z")

</div>

Hello, I started using rasa, and I encountered this error:

> Traceback (most recent call last): File “c:\users\hp\appdata\local\programs\python\python37\lib\runpy.py”, line 193, in _run\_module\_as\_main “ **main** ”, mod\_spec) File “c:\users\hp\appdata\local\programs\python\python37\lib\runpy.py”, line 85, in run\_code exec(code, run\_globals) File "C:\Users\hp.virtualenvs\rasa_-IOvxCmim\Scripts\rasa.exe\ __main_\_.py", line 7, in File “c:\users\hp.virtualenvs\rasa\_\_-iovxcmim\lib\site-packages\rasa\__ main_\_.py”, line 116, in main cmdline\_arguments.func(cmdline\_arguments) File “c:\users\hp.virtualenvs\rasa\_\_-iovxcmim\lib\site-packages\rasa\cli\scaffold.py”, line 183, in run print\_success(“Welcome to Rasa! \U0001f916\n”) File “c:\users\hp.virtualenvs\rasa\_\_-iovxcmim\lib\site-packages\rasa\shared\utils\cli.py”, line 21, in print\_success print\_color(\*args, color=rasa.shared.utils.io.bcolors.OKGREEN) File “c:\users\hp.virtualenvs\rasa\_\_-iovxcmim\lib\site-packages\rasa\shared\utils\cli.py”, line 15, in print\_color print(output, file=stream) File “c:\users\hp.virtualenvs\rasa\_\_-iovxcmim\lib\site-packages\colorama\ansitowin32.py”, line 41, in write self.**convertor.write(text) File "c:\users\hp.virtualenvs\rasa**-iovxcmim\lib\site-packages\colorama\ansitowin32.py", line 162, in write self.write\_and\_convert(text) File “c:\users\hp.virtualenvs\rasa\_\_-iovxcmim\lib\site-packages\colorama\ansitowin32.py”, line 187, in write\_and\_convert self.write\_plain\_text(text, cursor, start) File “c:\users\hp.virtualenvs\rasa\_\_-iovxcmim\lib\site-packages\colorama\ansitowin32.py”, line 195, in write\_plain\_text self.wrapped.write(text[start:end]) File “c:\users\hp\appdata\local\programs\python\python37\lib\encodings\cp1252.py”, line 19, in encode return codecs.charmap\_encode(input,self.errors,encoding\_table)[0] UnicodeEncodeError: ‘charmap’ codec can’t encode character ‘\U0001f916’ in position 17: character maps to

when i run:

- rasa init

i tried to use:

- –skip-visualization
- 

```
PYTHONIOENCODING='utf8' rasa init

```

- 

```
export PYTHONPATH=path_to_project_dir:$PYTHONPATH

```

but without result.

**Some informations:**

- Rasa Version : 2.0.2
- 

```
Rasa SDK Version : 2.1.2

```

- 

```
Rasa X Version : 0.33.2

```

- 

```
Python Version : 3.7.9

```

- 

```
Operating System : Windows-10

```

- 

```
vertuelenv: pipenv

```

- 

```
Python Path : c:\users\hp\.virtualenvs\rasa__-iovxcmim\scripts\python.exe

```

---

<div class="post-metadata">

**Author:** ![koaning](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/koaning/32/6626_2.png) [@koaning](https://forum.rasa.com/u/koaning)\
**Post date:** [December 1, 2020, 9:07am UTC](https://forum.rasa.com/t/unicodeencodeerror-charmap-codec-cant-encode-character-u0001f916-in-position-17-character-maps-to-undefined/37400/2 "2020-12-01T09:07:17Z")

</div>

Hi Zouhair,

the Unicode error seems to pop up when we print the robot emoji icon. It shouldn’t cause an error.

Just to check, could you try running this in a python REPL?

```python
print("\U0001f916")

```

You should see a robot emoji. If you get an error then we might have ourselves a hint of what might be going wrong.

---

<div class="post-metadata">

**Author:** ![Tipingouin17](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tipingouin17/32/18421_2.png) [@Tipingouin17](https://forum.rasa.com/u/Tipingouin17)\
**Post date:** [December 2, 2021, 6:31am UTC](https://forum.rasa.com/t/unicodeencodeerror-charmap-codec-cant-encode-character-u0001f916-in-position-17-character-maps-to-undefined/37400/3 "2021-12-02T06:31:10Z")

</div>

Here the result of this issue: File “test.py”, line 1, in print("\U0001f916") File “C:\Users\Myname\AppData\Local\Programs\Python\Python38\lib\encodings\cp1252.py”, line 19, in encode return codecs.charmap\_encode(input,self.errors,encoding\_table)[0] UnicodeEncodeError: ‘charmap’ codec can’t encode character ‘\U0001f916’ in position 0: character maps to

Any ways to correct it?