# Unable to get response of RASA chatbot from my website

**URL:** <https://forum.rasa.com/t/unable-to-get-response-of-rasa-chatbot-from-my-website/62290>\
**Category:** Rasa Open Source\
**Created:** [June 13, 2024, 4:22pm UTC](https://forum.rasa.com/t/unable-to-get-response-of-rasa-chatbot-from-my-website/62290 "2024-06-13T16:22:30Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![aixpert2024](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/aixpert2024/32/24304_2.png) [@aixpert2024](https://forum.rasa.com/u/aixpert2024)\
**Post date:** [June 13, 2024, 4:22pm UTC](https://forum.rasa.com/t/unable-to-get-response-of-rasa-chatbot-from-my-website/62290/1 "2024-06-13T16:22:30Z")

</div>

I created sample RASA chatbot and tested locally on local host it is working,

here is my credential file at time when I was running on localhost

I am attaching credentials.yml file with name credential\_old.yml

Than I purchased domain and hosting for my website from [wix.com](http://wix.com) and I deployed rasa chatbot to digital ocean cloud.

in the cloud we followed below steps:

1. Droplet Setup
2. Environment Configuration and Installation For RASA
3. Train the Model:
4. Run RASA with rasa run -m models --enable-api --cors “\*”
5. Added IP to DNS server
6. Enabled nginx service on cloud

Code added to frontend as script

1. Attached new credential file with socket enabled with named credential\_new.yml

After this when I say hi to the bot I am not getting any reponse I need help in that.

[credentials\_old.yml](https://forum.rasa.com/uploads/short-url/wcAZjdhJ8v25gN2nDer9qvDVL7y.yml) (963 Bytes) [credentials\_old.yml](https://forum.rasa.com/uploads/short-url/vtkKdsH3252u8VcQxwpT7qPCsM9.yml) (959 Bytes)