# Unable to connect to Facebook Messenger

**URL:** <https://forum.rasa.com/t/unable-to-connect-to-facebook-messenger/32058>\
**Category:** Rasa Open Source\
**Created:** [July 31, 2020, 11:36am UTC](https://forum.rasa.com/t/unable-to-connect-to-facebook-messenger/32058 "2020-07-31T11:36:12Z")\
**Posts on this page:** 1\
**Showing post:** 8

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**Author:** ![harsh1234321](https://avatars.discourse-cdn.com/v4/letter/h/f07891/32.png) [@harsh1234321](https://forum.rasa.com/u/harsh1234321)\
**Post date:** [August 2, 2020, 5:50pm UTC](https://forum.rasa.com/t/unable-to-connect-to-facebook-messenger/32058/8 "2020-08-02T17:50:56Z")

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Hey Paras, I was using this URL only. [https://13bcfd61e6cd.ngrok.io/webhooks/facebook/webhook/](https://13bcfd61e6cd.ngrok.io/webhooks/facebook/webhook/)

Actually, after retraining credentials file got commented and it didn’t catch my attention. But yeah, now able to resolve the issue. It’s working now.

Thanks for your help. 🙂

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