# Trained Bot does not give reply

**URL:** <https://forum.rasa.com/t/trained-bot-does-not-give-reply/37673>\
**Category:** Rasa Open Source\
**Created:** [December 4, 2020, 4:20am UTC](https://forum.rasa.com/t/trained-bot-does-not-give-reply/37673 "2020-12-04T04:20:35Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![GBkiriti](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/gbkiriti/32/12398_2.png) [@GBkiriti](https://forum.rasa.com/u/GBkiriti)\
**Post date:** [December 4, 2020, 4:20am UTC](https://forum.rasa.com/t/trained-bot-does-not-give-reply/37673/1 "2020-12-04T04:20:35Z")

</div>

@Tanja I tried to resolve all the errors and warnings while running the following tutorial Tutorial - [GitHub - RasaHQ/tutorial-knowledge-base: Integrating Rasa with a knowledge base to encode domain knowledge and resolve entities](https://github.com/RasaHQ/tutorial-knowledge-base/)

 ![Screenshot 2020-12-04 at 9.45.18 AM](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/c/cbdbfb6fc7bb614c4b497319afef22b0724e6f89.png) ![Screenshot 2020-12-04 at 9.45.36 AM](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/5/5ebc09a8376ea5153bfdb774ea67071d5a15f1e3.png)I am new to rasa i tried to fix and execute the tutorial anyway so please feel free to suggest me where ever necessary.

---

<div class="post-metadata">

**Author:** ![ChikkaUdayaSai](https://avatars.discourse-cdn.com/v4/letter/c/85e7bf/32.png) [@ChikkaUdayaSai](https://forum.rasa.com/u/ChikkaUdayaSai)\
**Post date:** [December 4, 2020, 4:34am UTC](https://forum.rasa.com/t/trained-bot-does-not-give-reply/37673/2 "2020-12-04T04:34:12Z")

</div>

Run the bot in debug mode to know where it was going wrong

rasa shell --debug

---

<div class="post-metadata">

**Author:** ![GBkiriti](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/gbkiriti/32/12398_2.png) [@GBkiriti](https://forum.rasa.com/u/GBkiriti)\
**Post date:** [December 4, 2020, 1:16pm UTC](https://forum.rasa.com/t/trained-bot-does-not-give-reply/37673/3 "2020-12-04T13:16:32Z")

</div>

I did it here is the output of it: 2020-12-04 18:44:44 INFO root - Rasa server is up and running. Bot loaded. Type a message and press enter (use ‘/stop’ to exit): Your input -\> what are my bank options 2020-12-04 18:45:02 DEBUG rasa.core.lock\_store - Issuing ticket for conversation ‘2dc056b59cc243968305c01160843c1a’. 2020-12-04 18:45:02 DEBUG rasa.core.lock\_store - Acquiring lock for conversation ‘2dc056b59cc243968305c01160843c1a’. 2020-12-04 18:45:02 DEBUG rasa.core.lock\_store - Acquired lock for conversation ‘2dc056b59cc243968305c01160843c1a’. 2020-12-04 18:45:02 DEBUG rasa.core.tracker\_store - Could not find tracker for conversation ID ‘2dc056b59cc243968305c01160843c1a’. 2020-12-04 18:45:02 DEBUG rasa.core.processor - Starting a new session for conversation ID ‘2dc056b59cc243968305c01160843c1a’. 2020-12-04 18:45:02 DEBUG rasa.core.processor - Policy prediction ended with events ‘[]’. 2020-12-04 18:45:02 DEBUG rasa.core.processor - Action ‘action\_session\_start’ ended with events ‘[\<rasa.shared.core.events.SessionStarted object at 0x7feef8f0a438\>, \<rasa.shared.core.events.ActionExecuted object at 0x7feef8f0a470\>]’. 2020-12-04 18:45:02 DEBUG rasa.core.processor - Current slot values: account: None account\_number: None account\_type: None allowed\_residents: None amount: None attribute: None balance: None bank: None card: None card\_number: None category: None country: None created\_date: None date: None email: None english\_customer\_service: None english\_mobile\_app: None english\_website: None entity\_type: None execution\_date: None expiry\_date: None free\_accounts: None free\_worldwide\_withdrawals: None gender: None headquarters: None listed\_items: None mention: None name: None name\_on\_card: None opening\_date: None person: None phone\_number: None reference: None transaction: None 2020-12-04 18:45:02 DEBUG rasa.core.processor - Received user message ‘what are my bank options’ with intent ‘{‘name’: None, ‘confidence’: 0.0}’ and entities ‘[]’ 2020-12-04 18:45:02 DEBUG rasa.core.processor - Logged UserUtterance - tracker now has 4 events. 2020-12-04 18:45:02 DEBUG rasa.core.policies.rule\_policy - Current tracker state: [state 1] previous action name: action\_listen 2020-12-04 18:45:02 DEBUG rasa.core.policies.rule\_policy - There is no applicable rule. 2020-12-04 18:45:02 DEBUG rasa.core.policies.ensemble - Predicted next action using policy\_0\_RulePolicy. 2020-12-04 18:45:02 DEBUG rasa.core.processor - Predicted next action ‘action\_default\_fallback’ with confidence 0.30. 2020-12-04 18:45:02 DEBUG rasa.core.processor - Policy prediction ended with events ‘[]’. 2020-12-04 18:45:02 DEBUG rasa.core.processor - Action ‘action\_default\_fallback’ ended with events ‘[\<rasa.shared.core.events.UserUtteranceReverted object at 0x7feef8f0a1d0\>]’. 2020-12-04 18:45:02 DEBUG rasa.core.processor - Current slot values: account: None account\_number: None account\_type: None allowed\_residents: None amount: None attribute: None balance: None bank: None card: None card\_number: None category: None country: None created\_date: None date: None email: None english\_customer\_service: None english\_mobile\_app: None english\_website: None entity\_type: None execution\_date: None expiry\_date: None free\_accounts: None free\_worldwide\_withdrawals: None gender: None headquarters: None listed\_items: None mention: None name: None name\_on\_card: None opening\_date: None person: None phone\_number: None reference: None transaction: None 2020-12-04 18:45:02 DEBUG rasa.core.processor - Predicted next action ‘action\_listen’ with confidence 1.00. 2020-12-04 18:45:02 DEBUG rasa.core.processor - Policy prediction ended with events ‘[]’. 2020-12-04 18:45:02 DEBUG rasa.core.processor - Action ‘action\_listen’ ended with events ‘[]’. 2020-12-04 18:45:02 DEBUG rasa.core.lock\_store - Deleted lock for conversation ‘2dc056b59cc243968305c01160843c1a’. Your input -\>

---

<div class="post-metadata">

**Author:** ![GBkiriti](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/gbkiriti/32/12398_2.png) [@GBkiriti](https://forum.rasa.com/u/GBkiriti)\
**Post date:** [December 4, 2020, 4:45pm UTC](https://forum.rasa.com/t/trained-bot-does-not-give-reply/37673/5 "2020-12-04T16:45:03Z")

</div>

@ChikkaUdayaSai did not get you
