# The answers of bot don't appear on Rasa X

**URL:** <https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000>\
**Category:** \[Deprecated\] Rasa X Community Edition\
**Created:** [March 8, 2021, 9:24am UTC](https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000 "2021-03-08T09:24:03Z")\
**Posts on this page:** 10\
**Page:** 1

<div class="post-metadata">

**Author:** ![bastienyoda](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@bastienyoda](https://forum.rasa.com/u/bastienyoda)\
**Post date:** [March 8, 2021, 9:24am UTC](https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000/1 "2021-03-08T09:24:04Z")

</div>

Hello, The conversation and the prediction are ok (in logs) but the answers do not appear.

Version with docker :  
`RASA_X_VERSION=0.37.0`  
`RASA_VERSION=2.3.1`

Everything is fine, **but I can’t see the messages.**

It’s the same with the rasa init model or my model.

 ![2021-02-25 17_18_31-Rasa X](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/a/a82c9bb3850f4272e81ce97afb4b4daab3907747.png)

Terminal loop :

```
rasa-x_1 | [2021-02-25 16:17:17 +0000] - (sanic.access)[INFO][172.27.0.11:50166]: GET http://vmlnxchatbot.unige.ch/api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production 200 324
nginx_1 | 109.21.110.106 - - [25/Feb/2021:16:17:17 +0000] "GET /api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production HTTP/1.1" 200 324 "http://vmlnxchatbot.unige.ch:8080/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36"
rasa-x_1 | [2021-02-25 16:17:18 +0000] - (sanic.access)[INFO][172.27.0.11:50168]: GET http://vmlnxchatbot.unige.ch/api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production 200 324
nginx_1 | 109.21.110.106 - - [25/Feb/2021:16:17:18 +0000] "GET /api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production HTTP/1.1" 200 324 "http://vmlnxchatbot.unige.ch:8080/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36"
rasa-x_1 | [2021-02-25 16:17:19 +0000] - (sanic.access)[INFO][172.27.0.11:50170]: GET http://vmlnxchatbot.unige.ch/api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production 200 324
nginx_1 | 109.21.110.106 - - [25/Feb/2021:16:17:19 +0000] "GET /api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production HTTP/1.1" 200 324 "http://vmlnxchatbot.unige.ch:8080/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36"
nginx_1 | 109.21.110.106 - - [25/Feb/2021:16:17:20 +0000] "GET /api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production HTTP/1.1" 200 324 "http://vmlnxchatbot.unige.ch:8080/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36"
rasa-x_1 | [2021-02-25 16:17:20 +0000] - (sanic.access)[INFO][172.27.0.11:50172]: GET http://vmlnxchatbot.unige.ch/api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production 200 324
rasa-x_1 | [2021-02-25 16:17:20 +0000] - (sanic.access)[INFO][172.27.0.8:47302]: GET http://rasa-x:5002/api/projects/default/models/tags/production?token=lTfP37NJ5Xf6ABE 204 0
rasa-x_1 | [2021-02-25 16:17:21 +0000] - (sanic.access)[INFO][172.27.0.9:52724]: GET http://rasa-x:5002/api/projects/default/models/tags/production?token=lTfP37NJ5Xf6ABE 204 0
db-migration_1 | [2021-02-25 16:17:21 +0000] - (sanic.access)[INFO][127.0.0.1:57800]: GET http://localhost:8000/health 200 56
rasa-x_1 | [2021-02-25 16:17:21 +0000] - (sanic.access)[INFO][172.27.0.11:50180]: GET http://vmlnxchatbot.unige.ch/api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production 200 324
nginx_1 | 109.21.110.106 - - [25/Feb/2021:16:17:21 +0000] "GET /api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production HTTP/1.1" 200 324 "http://vmlnxchatbot.unige.ch:8080/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36"
rasa-x_1 | [2021-02-25 16:17:22 +0000] - (sanic.access)[INFO][172.27.0.11:50182]: GET http://vmlnxchatbot.unige.ch/api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production 200 324
nginx_1 | 109.21.110.106 - - [25/Feb/2021:16:17:22 +0000] "GET /api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production HTTP/1.1" 200 324 "http://vmlnxchatbot.unige.ch:8080/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36"
rasa-x_1 | [2021-02-25 16:17:23 +0000] - (sanic.access)[INFO][172.27.0.11:50184]: GET http://vmlnxchatbot.unige.ch/api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production 200 324
nginx_1 | 109.21.110.106 - - [25/Feb/2021:16:17:23 +0000] "GET /api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production HTTP/1.1" 200 324 "http://vmlnxchatbot.unige.ch:8080/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36"
rasa-x_1 | [2021-02-25 16:17:24 +0000] - (sanic.access)[INFO][172.27.0.11:50186]: GET http://vmlnxchatbot.unige.ch/api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production 200 324
nginx_1 | 109.21.110.106 - - [25/Feb/2021:16:17:24 +0000] "GET /api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production HTTP/1.1" 200 324 "http://vmlnxchatbot.unige.ch:8080/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36"
rasa-x_1 | [2021-02-25 16:17:25 +0000] - (sanic.access)[INFO][172.27.0.11:50188]: GET http://vmlnxchatbot.unige.ch/api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production 200 324
nginx_1 | 109.21.110.106 - - [25/Feb/2021:16:17:25 +0000] "GET /api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production HTTP/1.1" 200 324 "http://vmlnxchatbot.unige.ch:8080/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36"
db-migration_1 | [2021-02-25 16:17:26 +0000] - (sanic.access)[INFO][127.0.0.1:57812]: GET http://localhost:8000/health 200 56
nginx_1 | 109.21.110.106 - - [25/Feb/2021:16:17:26 +0000] "GET /api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production HTTP/1.1" 200 324 "http://vmlnxchatbot.unige.ch:8080/interactive" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/88.0.4324.182 Safari/537.36"
rasa-x_1 | [2021-02-25 16:17:26 +0000] - (sanic.access)[INFO][172.27.0.11:50192]: GET http://vmlnxchatbot.unige.ch/api/conversations/6dcee7b8b36249c8ae80cc172b5e4fa8?format=full_conversation&since=0&environment=production 200 324

```

Web inscpector :

> api/projects/default/git\_repositories:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/projects/default/logs?q=&intent=&tags=&limit=1&offset=0:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/data\_tags:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/projects/default/intents?fields[example\_hashes]=false&fields[suggestions]=false:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/conversationIntents:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/conversations/slotNames:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/conversationEntities:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/conversationActions:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/conversationPolicies:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/conversations/inputChannels:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/projects/default/entities:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/telemetry:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/conversations?limit=30&offset=0&minimumUserMessages=1&intent=&entity=&action=&policies=&slots=&input\_channels=&tags\_any=&interactive=true&exclude\_self=false:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/telemetry?include\_user\_groups=true:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/user:1 Failed to load resource: the server responded with a status of 401 (Unauthorized) api/data\_tags:1 Failed to load resource: the server responded with a status of 401 (Unauthorized)

---

<div class="post-metadata">

**Author:** ![Tobias\_Wochinger](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tobias_wochinger/32/4580_2.png) [@Tobias\_Wochinger](https://forum.rasa.com/u/Tobias_Wochinger)\
**Post date:** [March 9, 2021, 9:13am UTC](https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000/2 "2021-03-09T09:13:59Z")

</div>

Are you running Rasa X locally as Python package? Can you please try to log out and in and then see if the problems still persists?

---

<div class="post-metadata">

**Author:** ![bastienyoda](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@bastienyoda](https://forum.rasa.com/u/bastienyoda)\
**Post date:** [March 10, 2021, 10:46am UTC](https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000/3 "2021-03-10T10:46:04Z")

</div>

Hi, thanks for your reply.  
I followed and installed the docker version with the install script `sudo bash ./install.sh`.  
I started with  
`cd /etc/rasa`  
`sudo docker-compose up -d`  
on [Docker Compose Installation](https://rasa.com/docs/rasa-x/installation-and-setup/install/docker-compose#3-start)  
I just changed the port in docker-compose.yml from nginx:

```
nginx:
        restart: always
        image: "rasa/nginx:${RASA_X_VERSION}"
        ports:
          - "8080:8080"  

```

I try to log out and log in, same thing.  
Thank you in advance. Best

---

<div class="post-metadata">

**Author:** ![Tobias\_Wochinger](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tobias_wochinger/32/4580_2.png) [@Tobias\_Wochinger](https://forum.rasa.com/u/Tobias_Wochinger)\
**Post date:** [March 12, 2021, 9:00am UTC](https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000/4 "2021-03-12T09:00:17Z")

</div>

Could you please try without the port change? 🤔

---

<div class="post-metadata">

**Author:** ![bastienyoda](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@bastienyoda](https://forum.rasa.com/u/bastienyoda)\
**Post date:** [March 12, 2021, 2:59pm UTC](https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000/5 "2021-03-12T14:59:23Z")

</div>

No, same with original port.

Here are the logs of the docker `rasa_rasa-production_1`.  
We can see that the intentions are detected and the responses sent.

```
  [state 5] user intent: affirm | previous action name: action_listen
2021-03-12 14:53:09 DEBUG rasa.core.policies.rule_policy - There is no applicable rule.
2021-03-12 14:53:09 DEBUG rasa.core.policies.ensemble - Made prediction using user intent.
2021-03-12 14:53:09 DEBUG rasa.core.policies.ensemble - Added `DefinePrevUserUtteredFeaturization(False)` event.
2021-03-12 14:53:09 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy.
2021-03-12 14:53:09 DEBUG rasa.core.processor - Predicted next action 'utter_happy' with confidence 0.74.
2021-03-12 14:53:09 DEBUG rasa.core.processor - Policy prediction ended with events '[<rasa.shared.core.events.DefinePrevUserUtteredFeaturization object at 0x7fb690492a00>]'.
2021-03-12 14:53:09 DEBUG rasa.core.processor - Action 'utter_happy' ended with events '[BotUttered('Great, carry on!', {"elements": null, "quick_replies": null, "buttons": null, "attachment": null, "image": null, "custom": null}, {"template_name": "utter_happy"}, 1615560789.8380055)]'.
2021-03-12 14:53:09 DEBUG rasa.core.policies.memoization - Current tracker state:
[state 0] user intent: greet | previous action name: utter_greet
[state 1] user intent: greet | previous action name: action_listen
[state 2] user intent: greet | previous action name: utter_greet
[state 3] user intent: affirm | previous action name: action_listen
[state 4] user intent: affirm | previous action name: utter_happy
2021-03-12 14:53:09 DEBUG rasa.core.policies.memoization - There is no memorised next action
2021-03-12 14:53:09 DEBUG rasa.core.policies.rule_policy - Current tracker state:
[state 1] user intent: greet | previous action name: action_listen
[state 2] user intent: greet | previous action name: utter_greet
[state 3] user intent: greet | previous action name: action_listen
[state 4] user intent: greet | previous action name: utter_greet
[state 5] user intent: affirm | previous action name: action_listen
[state 6] user intent: affirm | previous action name: utter_happy
2021-03-12 14:53:09 DEBUG rasa.core.policies.rule_policy - There is no applicable rule.
2021-03-12 14:53:09 DEBUG rasa.core.policies.ensemble - Predicted next action using policy_1_TEDPolicy.
2021-03-12 14:53:09 DEBUG rasa.core.processor - Predicted next action 'action_listen' with confidence 0.79.
2021-03-12 14:53:09 DEBUG rasa.core.processor - Policy prediction ended with events '[]'.
2021-03-12 14:53:09 DEBUG rasa.core.processor - Action 'action_listen' ended with events '[]'.
2021-03-12 14:53:09 DEBUG rasa.core.tracker_store - Recreating tracker from sender id '7918c9f9c67846fe85eb4d46b98f5cdc'
2021-03-12 14:53:09 DEBUG rasa.core.tracker_store - Tracker with sender_id '7918c9f9c67846fe85eb4d46b98f5cdc' stored to database
2021-03-12 14:53:09 DEBUG rasa.core.lock_store - Deleted lock for conversation '7918c9f9c67846fe85eb4d46b98f5cdc'.

```

But, on Rasa X, we don’t see the answers :

 ![2021-03-12 15_56_59-Rasa X](https://europe1.discourse-cdn.com/flex013/uploads/rasa/original/2X/0/0146062036e2fe99795231ebd06b63b2b1519a9e.png)

Thank you in advance,  
Best

---

<div class="post-metadata">

**Author:** ![Tobias\_Wochinger](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tobias_wochinger/32/4580_2.png) [@Tobias\_Wochinger](https://forum.rasa.com/u/Tobias_Wochinger)\
**Post date:** [March 15, 2021, 7:46am UTC](https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000/6 "2021-03-15T07:46:06Z")

</div>

Do you see any logs related to the `event_broker`, `pika`, or `rabbitmq`?? How does your `endpoints.yml` look like?

---

<div class="post-metadata">

**Author:** ![bastienyoda](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@bastienyoda](https://forum.rasa.com/u/bastienyoda)\
**Post date:** [March 22, 2021, 12:32pm UTC](https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000/7 "2021-03-22T12:32:07Z")

</div>

Of course, everything looks ok to me. You will find the file of all the containers logs attached.  
[logs containers rasa.txt](https://forum.rasa.com/uploads/short-url/eZmegEHDL7dw35yPREewZkdF3UC.txt) (110.4 KB)

Thank you,  
Best

---

<div class="post-metadata">

**Author:** ![bastienyoda](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@bastienyoda](https://forum.rasa.com/u/bastienyoda)\
**Post date:** [March 22, 2021, 12:34pm UTC](https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000/8 "2021-03-22T12:34:55Z")

</div>

I haven’t changed anything in the endpoint.yml.

```
models:
  url: ${RASA_MODEL_SERVER}
  token: ${RASA_X_TOKEN}
  wait_time_between_pulls: ${RASA_MODEL_PULL_INTERVAL}
tracker_store:
  type: sql
  dialect: "postgresql"
  url: ${DB_HOST}
  port: ${DB_PORT}
  username: ${DB_USER}
  password: ${DB_PASSWORD}
  db: ${DB_DATABASE}
  login_db: ${DB_LOGIN_DB}
lock_store:
  type: "redis"
  url: ${REDIS_HOST}
  port: ${REDIS_PORT}
  password: ${REDIS_PASSWORD}
  db: ${REDIS_DB}
cache:
  type: "redis"
  url: ${REDIS_HOST}
  port: ${REDIS_PORT}
  password: ${REDIS_PASSWORD}
  db: ${REDIS_CACHE_DB}
  key_prefix: "rasax_cache"
event_broker:
  type: "pika"
  url: ${RABBITMQ_HOST}
  username: ${RABBITMQ_USERNAME}
  password: ${RABBITMQ_PASSWORD}
  queues:
  - ${RABBITMQ_QUEUE}
action_endpoint:
  url: ${RASA_USER_APP}/webhook
  token: ""
```

---

<div class="post-metadata">

**Author:** ![Tobias\_Wochinger](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/tobias_wochinger/32/4580_2.png) [@Tobias\_Wochinger](https://forum.rasa.com/u/Tobias_Wochinger)\
**Post date:** [March 24, 2021, 9:29am UTC](https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000/9 "2021-03-24T09:29:34Z")

</div>

I think that part of the logs explains it:

```auto
rabbit_1 | 2021-03-22 12:24:51.737 [info] <0.446.0> Free disk space is insufficient. Free bytes: 4862803968. Limit: 8365965312
rabbit_1 | 2021-03-22 12:24:51.737 [warning] <0.396.0> disk resource limit alarm set on node rabbit@localhost.
rabbit_1 |
rabbit_1 | **********************************************************
rabbit_1 | ***Publishers will be blocked until this alarm clears***
rabbit_1 | **********************************************************

```

You need to provide more disk space to your VM.

---

<div class="post-metadata">

**Author:** ![bastienyoda](https://avatars.discourse-cdn.com/v4/letter/b/e47c2d/32.png) [@bastienyoda](https://forum.rasa.com/u/bastienyoda)\
**Post date:** [March 24, 2021, 10:46am UTC](https://forum.rasa.com/t/the-answers-of-bot-dont-appear-on-rasa-x/41000/10 "2021-03-24T10:46:14Z")

</div>

Thank you very much !! 😀🎊

I had not seen because it is only a “warning”. I increased to 10GB of free space and everything is now working perfectly!

Thanks again and see you later 👋
