# Start Point or Entry point in rasa sdk

**URL:** <https://forum.rasa.com/t/start-point-or-entry-point-in-rasa-sdk/14002>\
**Category:** Rasa Open Source\
**Created:** [August 6, 2019, 12:45pm UTC](https://forum.rasa.com/t/start-point-or-entry-point-in-rasa-sdk/14002 "2019-08-06T12:45:59Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![mohocp](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/mohocp/32/4522_2.png) [@mohocp](https://forum.rasa.com/u/mohocp)\
**Post date:** [August 6, 2019, 12:45pm UTC](https://forum.rasa.com/t/start-point-or-entry-point-in-rasa-sdk/14002/1 "2019-08-06T12:45:59Z")

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Dears, Are there any start point or entry point in rasa SDK ? In my scenario, Just once the channel opened between the Bot and User I want to call services contain some configurations.

Thanks.

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**Author:** ![Juste](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/juste/32/15_2.png) [@Juste](https://forum.rasa.com/u/Juste)\
**Post date:** [August 8, 2019, 9:36am UTC](https://forum.rasa.com/t/start-point-or-entry-point-in-rasa-sdk/14002/2 "2019-08-08T09:36:20Z")

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Hi @mohocp. Can you give an example of what you are trying to achieve? The SDK runs a custom action one the acton is predicted by the dialogue management so it’s all you need. However, if you want your bot to send a greeting or something like that once the user opens the chat, you can implement that, but it should come from your frontend

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**Author:** ![mohocp](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/mohocp/32/4522_2.png) [@mohocp](https://forum.rasa.com/u/mohocp)\
**Post date:** [August 8, 2019, 1:40pm UTC](https://forum.rasa.com/t/start-point-or-entry-point-in-rasa-sdk/14002/3 "2019-08-08T13:40:05Z")

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Thanks for reply @JusteMy scenario, Once the channel is open with a user I want to call service, the service will inform me if the user has delayed tasks and then the bot will follow-up with user about the delayed tasks.

Thanks