# Staring Rasa Server (via docker-compose up) - ERROR rasa.core.agent - Could not load model due to list index out of range

**URL:** <https://forum.rasa.com/t/staring-rasa-server-via-docker-compose-up-error-rasa-core-agent-could-not-load-model-due-to-list-index-out-of-range/15788>\
**Category:** Rasa Open Source\
**Created:** [September 17, 2019, 6:54pm UTC](https://forum.rasa.com/t/staring-rasa-server-via-docker-compose-up-error-rasa-core-agent-could-not-load-model-due-to-list-index-out-of-range/15788 "2019-09-17T18:54:34Z")\
**Posts on this page:** 4\
**Page:** 1

<div class="post-metadata">

**Author:** ![saideep-g](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/saideep-g/32/4518_2.png) [@saideep-g](https://forum.rasa.com/u/saideep-g)\
**Post date:** [September 17, 2019, 6:54pm UTC](https://forum.rasa.com/t/staring-rasa-server-via-docker-compose-up-error-rasa-core-agent-could-not-load-model-due-to-list-index-out-of-range/15788/1 "2019-09-17T18:54:34Z")

</div>

We have trained a model in a windows pc (using docker). This trained model is migrated to a CentOS VM. When executing `docker-compose up`, below error is encountered:

```
rasa_1 | 2019-09-17 18:30:09 DEBUG rasa.core.tracker_store - Connection to SQL database 'rasa.db' successful
rasa_1 | 2019-09-17 18:30:09 DEBUG rasa.core.tracker_store - Connected to SQLTrackerStore.
rasa_1 | 2019-09-17 18:30:10 DEBUG rasa.model - Extracted model to '/tmp/tmp19hus4f5'.
rasa_1 | 2019-09-17 18:30:11 ERROR rasa.core.agent - Could not load model due to list index out of range.
rasa_1 | [2019-09-17 18:30:11 +0000] [1] [ERROR] Experienced exception while trying to serve
rasa_1 | Traceback (most recent call last):
rasa_1 | File "/usr/local/lib/python3.6/site-packages/sanic/app.py", line 1096, in run
rasa_1 | serve(**server_settings)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/sanic/server.py", line 742, in serve
rasa_1 | trigger_events(before_start, loop)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/sanic/server.py", line 604, in trigger_events
rasa_1 | loop.run_until_complete(result)
rasa_1 | File "uvloop/loop.pyx", line 1451, in uvloop.loop.Loop.run_until_complete
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/run.py", line 225, in load_agent_on_start
rasa_1 | action_endpoint=endpoints.action,
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/agent.py", line 265, in load_agent
rasa_1 | remote_storage=remote_storage,
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/agent.py", line 927, in load_local_model
rasa_1 | remote_storage=remote_storage,
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/agent.py", line 374, in load
rasa_1 | interpreter = NaturalLanguageInterpreter.create(nlu_model)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/interpreter.py", line 57, in create
rasa_1 | return RasaNLUInterpreter(model_directory=obj)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/interpreter.py", line 263, in __init__
rasa_1 | self._load_interpreter()
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/interpreter.py", line 286, in _load_interpreter
rasa_1 | self.interpreter = Interpreter.load(self.model_directory)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/nlu/model.py", line 301, in load
rasa_1 | return Interpreter.create(model_metadata, component_builder, skip_validation)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/nlu/model.py", line 328, in create
rasa_1 | component_meta, model_metadata.model_dir, model_metadata, **context
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/nlu/components.py", line 437, in load_component
rasa_1 | component_meta, model_dir, model_metadata, cached_component, **context
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/nlu/registry.py", line 185, in load_component_by_meta
rasa_1 | component_meta, model_dir, metadata, cached_component, **kwargs
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/nlu/classifiers/embedding_intent_classifier.py", line 702, in load
rasa_1 | b_in = tf.get_collection("intent_placeholder")[0]
rasa_1 | IndexError: list index out of range
rasa_1 | Traceback (most recent call last):
rasa_1 | File "/usr/local/bin/rasa", line 10, in <module>
rasa_1 | sys.exit(main())
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/ __main__.py", line 76, in main
rasa_1 | cmdline_arguments.func(cmdline_arguments)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/cli/run.py", line 88, in run
rasa_1 | rasa.run(**vars(args))
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/run.py", line 55, in run
rasa_1 | **kwargs
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/run.py", line 186, in serve_application
rasa_1 | app.run(host="0.0.0.0", port=port)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/sanic/app.py", line 1096, in run
rasa_1 | serve(**server_settings)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/sanic/server.py", line 742, in serve
rasa_1 | trigger_events(before_start, loop)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/sanic/server.py", line 604, in trigger_events
rasa_1 | loop.run_until_complete(result)
rasa_1 | File "uvloop/loop.pyx", line 1451, in uvloop.loop.Loop.run_until_complete
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/run.py", line 225, in load_agent_on_start
rasa_1 | action_endpoint=endpoints.action,
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/agent.py", line 265, in load_agent
rasa_1 | remote_storage=remote_storage,
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/agent.py", line 927, in load_local_model
rasa_1 | remote_storage=remote_storage,
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/agent.py", line 374, in load
rasa_1 | interpreter = NaturalLanguageInterpreter.create(nlu_model)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/interpreter.py", line 57, in create
rasa_1 | return RasaNLUInterpreter(model_directory=obj)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/interpreter.py", line 263, in __init__
rasa_1 | self._load_interpreter()
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/core/interpreter.py", line 286, in _load_interpreter
rasa_1 | self.interpreter = Interpreter.load(self.model_directory)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/nlu/model.py", line 301, in load
rasa_1 | return Interpreter.create(model_metadata, component_builder, skip_validation)
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/nlu/model.py", line 328, in create
rasa_1 | component_meta, model_metadata.model_dir, model_metadata, **context
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/nlu/components.py", line 437, in load_component
rasa_1 | component_meta, model_dir, model_metadata, cached_component, **context
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/nlu/registry.py", line 185, in load_component_by_meta
rasa_1 | component_meta, model_dir, metadata, cached_component, **kwargs
rasa_1 | File "/usr/local/lib/python3.6/site-packages/rasa/nlu/classifiers/embedding_intent_classifier.py", line 702, in load
rasa_1 | b_in = tf.get_collection("intent_placeholder")[0]
rasa_1 | IndexError: list index out of range
chatbot_rasa_1 exited with code 1

```

Below is the relevant extract from docker-compose.yml:

```
version: '3.0'
services:
  rasa:
    image: rasa/rasa:1.2.2
    ports:
      - 5005:5005
    volumes:
      - ./:/app
    command:
      - run
      - --enable-api
      - --debug

```

Please advise the cause of this issue or any pointers to investigate this further.

---

<div class="post-metadata">

**Author:** ![erohmensing](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/erohmensing/32/1789_2.png) [@erohmensing](https://forum.rasa.com/u/erohmensing)\
**Post date:** [September 18, 2019, 8:19am UTC](https://forum.rasa.com/t/staring-rasa-server-via-docker-compose-up-error-rasa-core-agent-could-not-load-model-due-to-list-index-out-of-range/15788/2 "2019-09-18T08:19:11Z")

</div>

Was this model also trained on 1.2.2? Looks like it might have been trained on a newer version

---

<div class="post-metadata">

**Author:** ![saideep-g](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/saideep-g/32/4518_2.png) [@saideep-g](https://forum.rasa.com/u/saideep-g)\
**Post date:** [September 27, 2019, 4:37am UTC](https://forum.rasa.com/t/staring-rasa-server-via-docker-compose-up-error-rasa-core-agent-could-not-load-model-due-to-list-index-out-of-range/15788/3 "2019-09-27T04:37:11Z")

</div>

Yes. You were correct. When I used the later version of Rasa to run, it worked. Can we ensure the message is appropriate so that diagnosis is easier?

---

<div class="post-metadata">

**Author:** ![erohmensing](https://dub1.discourse-cdn.com/flex013/user_avatar/forum.rasa.com/erohmensing/32/1789_2.png) [@erohmensing](https://forum.rasa.com/u/erohmensing)\
**Post date:** [September 27, 2019, 6:28am UTC](https://forum.rasa.com/t/staring-rasa-server-via-docker-compose-up-error-rasa-core-agent-could-not-load-model-due-to-list-index-out-of-range/15788/4 "2019-09-27T06:28:38Z")

</div>

Yes, I’ll create a bug report and look into what we can do 🙂 Would you be willing to share the packaged model so that it’s easier to recreate by trying to load that model in 1.2.2?
